Bilingual Functional Rehabilitation Specialist

🔥 31 minutes ago

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

💸 Finance

Insurance • Finance

Manulife is a multinational Canadian financial services company focused on insurance and wealth management. It describes itself as making decisions easier and lives better through life and health protection, retirement and investment solutions, and a global footprint including brands such as John Hancock in the U. S. ; the company emphasizes digital innovation, AI, sustainability and inclusive growth while offering career and customer services worldwide.

📋 Description

• Develop, monitor, and implement innovative and goal-oriented return to work focused rehabilitation strategies for plan members. • Develop positive relationships through frequent communication and collaboration with plan sponsors, plan members, treatment providers and internal partners (i.e. case managers, mental health specialists, disability specialists) to drive cases to a successful return to work or job resolution ready. • Vendor and budget management: ensuring the most effective and efficient treatments are available to our plan members. • Action daily administrative tasks which include responding to emails and telephone calls in a timely manner. • Demonstrate resiliency, emotional intelligence and compassion when listening and communicating with plan members, including delivering difficult messages.

🎯 Requirements

• Fully bilingual (French/English) • A post-secondary diploma, CEGEP (DEC or DEP) or bachelor’s degree in a healthcare program • Sound knowledge of Rehabilitation Industry Standards, disability insurance and medical terminology, and Disability and Rehabilitation management best practices • Excellent written and oral communication skills, with attention to detail and accuracy • Confirmed ability to make meaningful decisions efficiently and optimally under tight deadlines • Comfortable and skilled in handling both incoming and outgoing calls • Excellent organizational and prioritization skills are critical for handling diverse tasks • A valid driver’s license as you may be required to travel to various locations

🏖️ Benefits

• health • dental • mental health • vision • short- and long-term disability • life and AD&D insurance coverage • adoption/surrogacy and wellness benefits • employee/family assistance plans • retirement savings plans (including pension and a global share ownership plan with employer matching contributions) • financial education and counseling resources • paid time off (holidays, vacation, personal, and sick days) • full range of statutory leaves of absence