HR Specialist

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Mitel

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1972

🏥 Healthcare

🏨 Hospitality

💼 Consulting

Healthcare • Hospitality • Consulting

Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.

📋 Description

• Provide first-line HR support to managers and employees in the Americas (US and Canada) region • Respond promptly to internal and external customers • Manage employee data in the Workday HRIS system • Support leave of absence processes, including documentation and employee and vendor communications • Answer questions about company personnel policies and procedures • Compile sensitive and confidential personnel statistics and prepare HR activity reports • Organize and maintain electronic files and records • Assist the Talent Acquisition team with timely and proper completion of onboarding documentation for new hires • Recommend and implement HR process improvements • Manage vendors • Complete special projects as needed • Handle confidential information and issues requiring discretion as an individual contributor

🎯 Requirements

• Bachelor's degree preferred; or high school diploma + relevant experience preferred • 2–3 years minimum Human Resources specialist-level experience required • Strong Excel proficiency, including VLOOKUP and pivot tables, required • Macro experience desired • Word proficiency, including mail merges • Previous experience with HRIS; Workday experience preferred • Strong knowledge of employment law in the US and Canada preferred • Strong verbal and written communication skills • Ability to maintain strict confidentiality • Detail-oriented with excellent organizational and problem-solving skills • Accuracy, outstanding follow-through, and attention to detail • Ability to work remotely and autonomously to meet required deadlines and accountabilities

🏖️ Benefits

• Medical, Dental, Vision, Life and Disability Insurance • RRSP matching • Paid time off (holiday, vacation and sick) • Employee Assistance Program • Reward and Recognition Programs • Disability-related accommodations throughout all stages of the recruitment and selection process