Staff Product Engineer, Enterprise AI

Job not on LinkedIn

🔥 1 hour ago

🇨🇦 Canada – Remote

💵 $155k - $185k / year

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

👻 Ghost score 0%

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Logo of Mozilla

Mozilla

501 - 1000 employees

Founded 1998

👥 B2C

🔒 Cybersecurity

B2C • Cybersecurity • Software

Mozilla is a non-profit organization dedicated to promoting an open and accessible internet. They are the makers of the popular Firefox browser, which emphasizes user privacy, speed, and control. Mozilla also offers a range of products that focus on internet security and privacy, including Mozilla VPN, Firefox Relay, and Mozilla Monitor. Additionally, the organization is involved in open-source projects, AI innovation, and advocating for digital rights. Mozilla aims to empower users with trustworthy technology and policies that protect privacy, support open-source AI development, and foster accountability for tech companies.

📋 Description

• Build and ship full-stack features, integrations, and customer-specific customizations in the Thunderbolt codebase, from front-end UI through APIs, services, and deployment configuration. • Work directly with technical partners and enterprise customers to understand environments, requirements, and constraints, and turn them into technical plans and working software. • Support pilots, proofs of concept, and early production deployments, including partner-hosted and customer-controlled environments. • Diagnose and fix complex issues across application, infrastructure, identity and access, integration, and data-access layers. • Maintain customer-specific customizations as the core product evolves. • Identify customer requests that should become general product capabilities. • Bring deployment feedback into roadmap and prioritization discussions. • Write documentation, deployment guidance, and runbooks for partners. • Use AI-assisted development tools while maintaining quality, security, and maintainability. • Help land Thunderbolt’s first enterprise deployments and reduce custom work for future deployments.

🎯 Requirements

• 10+ years of professional software engineering experience, including significant time building and shipping production applications with Staff-level scope and impact. • Strong full-stack engineering skills, including modern TypeScript or JavaScript, component-based front-end frameworks, and back-end services, APIs, and integrations. • Meaningful experience working directly with customers, partners, or systems integrators in a technical capacity where you also wrote the code. • Experience building or supporting AI-enabled applications, such as LLM platforms, RAG systems, agents, enterprise search, or data connectors. • Solid understanding of enterprise deployment concerns, including authentication and identity providers, access control, self-hosted and hybrid infrastructure, observability, and reliability. • Judgment about when to build something custom, generalize it into the product, or push back on a request. • Clear communication skills with technical implementers and non-technical stakeholders. • Strong collaboration skills with product managers, designers, engineers, and other cross-functional stakeholders. • Comfort operating independently in an early-stage product where requirements, architecture, and processes are still taking shape. • Permanent work authorization in Canada; visa sponsorship is not provided.

🏖️ Benefits

• Fully remote work & schedule flexibility • Company-provided laptop • Annual bonus program • Monthly remote work stipend • Annual professional development stipend • Access to Coursera learning platform • Industry conferences • Company all-hands and team gatherings • 24 days PTO per year (prorated) • Birthday leave • Year-end company shutdown • 9 wellbeing days • Public holidays • Other paid leave • Quarterly wellbeing stipend for personal / family activities • RRSP contributions • Health, dental, & vision insurance • Disability insurance • Life insurance • Employee assistance program • Paid parental leave • Paid sick days

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