Senior Revenue Operations Manager – Order To Cash

🕒 October 22

🏄 California, Oregon – Remote

🏄 California – Remote 🌲 Oregon – Remote

💵 $1 - $2 / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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New Relic

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

Enterprise • SaaS • Cybersecurity

New Relic is a comprehensive monitoring and observability platform designed to help organizations understand and optimize the performance of their applications and infrastructure. It provides a range of tools for application performance monitoring (APM), infrastructure monitoring, and data insights, enabling users to track performance metrics, detect anomalies, and enhance user experience across various technology stacks. With features like AI monitoring, mobile app monitoring, and vulnerability management, New Relic empowers businesses to improve operational efficiency and maintain system robustness.

📋 Description

• Co-own and prioritize the Order-to-Cash roadmap based on core business needs and customer impact • Translate business requirements into technical specifications for enhancements and major platform capabilities • Partner with Engineering and QA teams to deliver system capabilities • Review test plans, validate results, and coordinate cross-functional User Acceptance Testing • Design, document, and continuously improve key operational procedures • Establish processes for large-scale, cross-functional launches, including new product SKUs and updated buying programs • Help stakeholders navigate customization trade-offs and create scalable solutions that drive revenue • Investigate billing and usage data discrepancies, troubleshoot edge cases, and maintain high data integrity • Report directly to the Senior Director, Revenue Operations

🎯 Requirements

• 6 to 8+ years of hands-on experience in Finance, Business, Billing, or Revenue Operations within high-growth, consumption-based B2B SaaS environments • Demonstrated success leading complex, cross-functional initiatives from conception to delivery • Exceptional written and verbal communication skills • Ability to translate complex operational concepts for diverse audiences • Highly detail-oriented • Comfortable with numbers • Structured problem-solving approach • Visa sponsorship is not available for this position • Criminal background check required to join New Relic • Must verify identity and eligibility to work and complete employment eligibility verification • May be required to pass an export compliance assessment

🏖️ Benefits

• Corporate bonus plan • Healthcare benefits • Dental benefits • Vision benefits • Parental leave and planning • Mental health benefits • 401(k) plan and match • Flex time-off • 11 paid holidays • Volunteer time-off • Flexible workforce model, including fully office-based, fully remote, or hybrid workplaces • Reasonable accommodation during the application or recruiting process

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