Senior Revenue Enablement Manager, Post-Sales

🕒 October 21

🤠 Texas – Remote

🤠 Texas – Remote

💵 $115k - $150k / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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SpyCloud

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔒 Cybersecurity

🔐 Security

🏢 Enterprise

Cybersecurity • Security • Enterprise

SpyCloud is a cybersecurity company that specializes in identity protection and threat intelligence. The company provides solutions for enterprise protection, consumer risk protection, and cybercrime investigations. SpyCloud's services include automated account takeover (ATO) prevention, post-infection remediation, ransomware prevention, session hijacking prevention, threat actor attribution, fraud prevention, dark web monitoring, and penetration testing. By integrating with SIEM and SOAR systems, SpyCloud helps organizations reduce their risk of ransomware and other critical attacks by securing digital identities. Their data partnerships enhance their offerings through access to breached, malware, and phished data. SpyCloud is committed to disrupting cybercrimes by leveraging advanced analytics to protect both employee and consumer accounts and unmask threat actors.

📋 Description

• Develop and execute Post-Sales Enablement strategy aligned with implementation success, adoption, value realization, expansion, and renewals • Identify customer-journey gaps, friction points, and enablement opportunities • Gather field feedback and translate it into recommendations for Product, Product Marketing, and Revenue Enablement • Use forecasting data and risk patterns to develop targeted enablement • Build and maintain AI-assisted post-sales playbooks for onboarding, implementation, adoption, health checks, renewals, and expansion • Enable CS and PS teams on customer-journey plays, Sales handoffs, and collaboration with SEs and Product • Own or contribute to technical documentation and standardize internal and customer-facing post-sale materials • Operationalize value-realization frameworks, value models, success plans, and customer-facing ROI narratives • Enable CS teams to position realized value during QBRs, renewals, and expansion conversations • Drive joint account planning between Sales and CS for priority accounts • Design and deliver AI-assisted coaching and training for CS and PS teams • Track adoption, readiness, and effectiveness of Post-Sales Enablement programs • Collaborate with Product, Product Marketing, Sales Engineering, Revenue Operations, and Revenue Enablement leadership

🎯 Requirements

• 6+ years of experience in Enablement, Customer Success Operations, Product Enablement, or a related post-sales role in B2B SaaS • Direct experience building or deploying AI-assisted enablement tools, including Claude or other LLM-based coaching, documentation, or workflow tools • Proven experience enabling post-sales teams, such as CS, PS, TAMs, or SEs • Hands-on experience creating technical or process documentation for internal or customer-facing audiences • Strong understanding of post-sales motions, including onboarding, implementation, adoption, renewals, and expansion • Experience with value modeling, ROI frameworks, or success planning methodologies • Excellent written and verbal communication skills; ability to influence without direct authority • Data-informed mindset with ability to measure enablement impact and iterate accordingly • SpyCloud is not sponsoring visas at this time

🏖️ Benefits

• Flexible and remote-friendly work options • Competitive salary package • 401(k) with Employer Contribution • Health, Vision, and Dental Insurance • Health Savings Account (HSA) available with Employer Contribution • Employer Paid Life, Short-term, and Long-term Disability Insurance • Generous PTO Plan and 16 paid holidays per year • Retirement Savings Plan with Employer Contribution • Employer Provided Private Health Insurance and Healthcare Cashplan • Employer Paid Life Insurance, Income Replacement, and Critical Illness Protection • Employee Assistance Program • 25 days annual accrued holiday plus 8 paid bank holidays and a paid company shutdown during winter holidays

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