Product Lifecycle Management Support Analyst

🔥 18 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NFI Group Inc. (TSX: NFI, OTC: NFYEF; TSX: NFI.DB)

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🚘 Automotive

🏭 Manufacturing

🚗 Transport

💰 Post-IPO Equity on 2023-05

Automotive • Manufacturing • Transport

NFI Group Inc. is a global leader in zero-emission and electric mobility solutions, specializing in buses, coaches, technology, and EV infrastructure. With over 450 years of combined experience, NFI is dedicated to leading the electrification of mass mobility worldwide, offering a wide range of sustainable drive systems. The company operates under several brands, including New Flyer, MCI, Alexander Dennis, and ARBOC, and supports an installed base of over 105,000 buses and coaches globally. NFI aims to enable more livable cities through connected, clean, and sustainable transportation solutions.

📋 Description

• Provide system administration support for NX Designcenter and Teamcenter PLM applications • Support Engineering users by resolving system access, account management, licensing, and help desk requests • Create, maintain, and update CAD assemblies, product structures, and bill of material (BoM) data to support engineering programs • Manage CAD data exchange requests and ensure accurate and timely delivery of engineering data • Monitor system performance, data quality, storage utilization, and application stability • Conduct quality checks and support engineering change (ECN) processes and data maintenance activities • Collaborate with Engineering, IT, and Desktop Support teams to troubleshoot issues and implement solutions • Identify and implement process improvements, automation opportunities, and best practices • Participate in system testing, upgrades, and new PLM process implementations • Provide weekend support for engineering systems as required

🎯 Requirements

• Certified Engineering Technologist or CompTIA A+ certification preferred • 3 to 5 years of experience supporting hardware, software, and operating systems in a technical support or systems administration environment • Experience working in a manufacturing environment is preferred; transportation industry experience is an asset • Familiarity with NX Designcenter (CAD), Teamcenter PLM, and Oracle EBS ERP systems is considered an asset • Strong interpersonal and communication skills with a passion for supporting users and building collaborative relationships • Excellent organizational skills with a keen attention to detail and the ability to manage multiple priorities in a fast-paced environment • Demonstrated problem-solving abilities with a proactive approach to continuous improvement and process optimization • Self-motivated team player who exercises sound judgment, takes initiative, and seeks support when needed to ensure successful outcomes

🏖️ Benefits

• Extended Healthcare Plan (Medical, Disability, Dental & Vision) • RPP - Group RRSP • Group Life - AD&D - Critical Illness Insurance • Paid Time Off Benefits • Training & Development • Employee Discounts • Employee Assistance Program - Counseling