
5001 - 10000 employees
Founded 1991
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
🔥 14 minutes ago
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5001 - 10000 employees
Founded 1991
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
• Establish new strategic relationships and maintain existing relationships • Analyze customers’ business situations to identify constraints and opportunities from technological advances • Drive NiCE Actimize’s response to customers’ critical business problems • Improve NiCE Actimize’s position for current proposals while enhancing long-term relationships • Achieve annual sales quota and negotiate enterprise-wide agreements • Coordinate and lead sales activities to achieve business goals • Ensure proposed sales and solutions capitalize on NiCE Actimize strengths and can be implemented successfully • Develop and maintain high-level relationships with C-level stakeholders • Build and maintain a high-level presence and relationship network to facilitate sales • Initiate, support, develop, and monitor purchasing agreements with customers • Report to the Director of Sales
• Minimum BS or BA degree, preferably in business, finance accounting, or computer science • 3+ years’ experience selling software solutions to the financial services industry • Excellent communication and presentation skills • Proven successful ability to sell $1M enterprise software/business solutions • Ability to develop relationships with C-level business users and sell based on business value • Ability to interface with Sales Engineers and IT users to understand high-level technical requirements • Global vision, creativity, and long-term planning ability • Experience selling or general knowledge of Anti-Money Laundering is a must
• Fast-paced, collaborative, and creative work environment • Learning and growth opportunities • Endless internal career opportunities across multiple roles, disciplines, domains, and locations • Equal opportunity employment
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