Director, People Operations

🕒 October 9

🐊 Florida, Kansas, +2 more states – Remote

🐊 Florida – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🤠 Texas – Remote

💵 $110k - $145k / year

⏰ Full Time

🔴 Lead

👥 People Operations

👻 Ghost score 0%

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Ntiva, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2004

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Private equity on 2016-11

Consulting • Healthcare • Logistics

Ntiva, Inc. is a strategic IT services firm that delivers managed IT services, proactive cybersecurity, cloud and Microsoft solutions, and IT consulting to businesses across the United States. The company provides 24/7 support through local technician pods backed by a national team, offers compliance and vCISO expertise (CMMC, HIPAA, SOC 2), cloud architecture, and AI/digital transformation advisory to help organizations reduce downtime, improve security, and align IT with business goals. Ntiva serves a range of industries including government contractors, healthcare, financial services, nonprofits, law firms, manufacturing, and more.

📋 Description

• Lead the operational core of Ntiva's People functions across Total Rewards, leave and accommodations, performance management, corrective action and terminations, employee-relations investigations, and day-to-day people-services delivery • Directly manage and develop the People Operations team • Provide subject-matter guidance, escalation support, and hands-on backup across functional areas • Collaborate directly with the Director of Talent Acquisition • Manage the Manager, People Operations as a strategic and escalation partner on complex benefits matters and leave management • Manage the People Services Specialist, providing guidance on employee relations, performance matters, and employee transitions • Oversee health and welfare, wellness, retirement, voluntary benefit, and recognition programs • Lead annual open enrollment and manage broker/vendor relationships • Maintain benefits compliance, including ACA, ERISA, COBRA, HIPAA, Form 5500, and state mandates • Assist with 401k and other internal audits with payroll and finance • Administer multi-state leave and accommodation programs, including FMLA, ADA, state/local leave, parental, STD/LTD • Run the interactive accommodation process with defensible documentation • Coordinate workers’ compensation claims and OSHA recordkeeping/reporting • Oversee performance cycles, goal-setting, calibration, and talent reviews • Manage succession planning with the Chief People Officer and senior leadership • Coach managers on performance conversations and development planning • Own workplace investigations and serve as escalation point for complex matters • Manage warnings, written warnings, and performance improvement plans • Partner with Legal on involuntary terminations, risk assessment, and separation documentation • Oversee offboarding, exit interviews, unemployment claims, access deprovisioning, and state-specific final-pay compliance • Own HRIS data integrity, lifecycle transactions, policy/handbook administration, and people reporting • Support HR due diligence and post-close people integration for acquisitions

🎯 Requirements

• 7–10+ years in HR/People Operations, including team leadership • Required depth across benefits/total rewards, multi-state leave and ADA/FMLA, performance management, and employee relations/investigations • Strong multi-state employment-law knowledge • HRIS proficiency required • Demonstrated AI knowledge and use • SHRM-SCP / SPHR strongly preferred • Bachelor's degree or equivalent experience • U.S. person status welcomed; employment visa sponsorship is unavailable • Ability and willingness to travel if needed • Ability to establish a dedicated, safe, secure workspace free from distractions and hazards • Compliance with Ntiva’s IT User and Security Policies • Adequate arrangements to avoid significant caregiving interruptions during work hours

🏖️ Benefits

• Medical, Dental and Vision coverage for employee and family • 401k + company-matched contributions — 4% match on 5% contribution, no vesting period • Group Term Life and Accidental Death and Dismemberment coverage (company provided) • Short-Term and Long-Term Disability coverage • Health Savings Account (HSA) Options / PPO Options • Employee Assistance Program • Paid Time Off (PTO) • Volunteer Time Off (VTO) • 8 Paid Holidays • 3 Floating Holidays • Education Reimbursement Program • Employee Referral Program with cash bonus for successful referrals • Dynamic Recognition and Rewards • Clear Promotion and Advancement Tracks • Medical benefits, 401(k) eligibility, and PTO • Remote work arrangement • Minimal travel (~5 days/year)