Technical Operations Manager, Commercial

🕒 September 26

🇺🇸 United States – Remote

💵 $72k - $108k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Technical Program Manager

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Omnidian

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Omnidian is a leader in providing comprehensive solar solutions for commercial and residential developers, owners, and investors nationwide. The company offers proactive monitoring and intelligent diagnostics, as well as guarantees for system performance with a robust service network. They specialize in investment protection and expert support, ensuring maximized system uptime and return on investment (ROI) for their clients. Omnidian serves over 200 of the nation’s leading commercial solar owners and operators, offering their award-winning proprietary technology to streamline solar needs.

📋 Description

• Serve as the primary technical point of contact for assigned clients across a portfolio of approximately 250–350 MW of distributed solar assets • Review service visit reports before client presentation and participate in weekly client check-in calls • Provide on-the-spot technical expertise • Build relationships with clients, field service partners, internal teams, and asset stakeholders • Investigate issues using site monitoring platforms and initiate activities to improve asset performance • Create, manage, and oversee tickets for planned and unplanned service activities • Coordinate and manage service activities with field service partners • Support onsite service technicians during service work and check-out calls • Collaborate with external engineering firms on retrofits, repowering, and redesigns • Own the technical aspects of the Commercial BESS program, including sales support, pricing proposals, scope development, contract review, and operational implementation • Contribute to Omnidian’s Standard Operating Procedures and QA/QC program • Participate in initiatives supporting sales and product development

🎯 Requirements

• Typically 3+ years of hands-on experience as a solar technician, installer, OEM field service engineer, or similar role, with at least 2 years in Commercial Solar • Experience with 1000V+ DC systems, 3-phase AC interconnections, and advanced system diagnostics for projects exceeding 500kW • Typically 4+ years of professional experience in the solar energy industry, or equivalent demonstrated scope • Leadership history in account management, asset management, operations and maintenance, or field service coordination • Familiarity with energy storage technologies • Experience with solar monitoring DAS platforms • Ability to interpret system design drawings • Strong proficiency in Microsoft Office Suite, G Suite, and CRM systems • Experience with CRM systems • Ability to manage multiple priorities and make independent decisions • Sound judgment and appropriate escalation of issues • Highly organized, process-driven, and detail-oriented • Willingness to learn new skills and adapt to evolving business needs • Ability to perform in high-pressure situations and de-escalate tensions • Clear and professional written and verbal communication • NABCEP certification(s) is a plus • Deep technical knowledge of commercial battery energy storage systems is a plus • Salesforce experience is a plus

🏖️ Benefits

• 100% employer-paid health insurance monthly premiums for employees • 50% employer-paid health insurance monthly premiums for dependents • Annual merit increases • Performance bonuses up to 20% • Stock options • Up to $500 annual learning reimbursement for courses, certifications, or conferences • Mentorship and investment in employees • Priority consideration for future opportunities • Remote work