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IT Technical Business Analyst – Intermediate

Job not on LinkedIn

🕒 September 10

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

Where this job comes from

Posted on Pathlion's careers page, not through a job board

First seen by Remote Rocketship September 10

Still open on Pathlion's site. Checked 8 hours ago.

Logo of Pathlion

Pathlion

- employees

🏛️ Government

💼 Consulting

🏢 Enterprise

Government • Consulting • Enterprise

Pathlion is a professional services firm focused on public-sector digital transformation. It delivers end-to-end project management for ServiceNow implementations and financial-system projects for Ontario government clients, provides senior organizational change management for Alberta consumer-licensing modernization (including AI enablement and adoption), and offers DevOps and automation services for Alberta government digital services. Pathlion’s work centers on program delivery, stakeholder engagement, compliance with government standards and procurement rules, training and adoption, and building CI/CD, monitoring, and production operations for public-sector IT systems.

📋 Description

• Organize setup and reconfiguration of technology services for new facilities and office relocations • Coordinate and process IT systems and infrastructure requests • Oversee projects internal to the Ministry of Technology and Innovation • Coordinate IT changes for government reorganizations, including department-name changes and movement of programs, services, and personnel • Coordinate changes to user accounts, distribution lists, security groups, shared mailboxes, network drives, business applications, and telecom services • Lead teams implementing information technology projects • Manage a portfolio of RFS and Government Reorganization projects • Build and maintain relationships with team members, vendors, and other departments • Plan, manage, and report on projects for branches, divisions, single ministries, and multiple ministries • Ensure effective stakeholder governance and demonstrate project value and benefits • Follow and improve RFS and GR project processes • Coordinate IT infrastructure implementation • Lead consultations and stakeholder meetings • Schedule and lead project status meetings • Create project and planning documentation • Ensure delivery meets scope, deliverables, schedule, client expectations, cybersecurity standards, and operational processes • Provide online project status reports and maintain documentation in SharePoint • Use project-management methodology and governance tools to manage resources and stakeholder engagement • Track and report time and work status • Document technical recommendations and advise management, operations, and project team members • Ensure change-management processes are followed • Recommend actions regarding issues, risks, and client satisfaction • Collaborate on proof-of-concept and limited production rollouts • Provide quality control on production implementations • Communicate operational guidelines and policies to clients • Review services and technology requests, assess operational impact, and recommend remediation

🎯 Requirements

• Intermediate-level IT Technical Business Analyst / Project Coordinator experience • Diverse IT expertise sufficient to work independently or guide others • Experience coordinating and completing IT projects across varying scopes and sizes • Knowledge of Microsoft Active Directory and Microsoft file system security in the GoA environment • Ability to investigate, analyze, and coordinate IT changes • Ability to lead consultations and facilitate stakeholder meetings • Ability to confirm or create business requirements, functional specifications, and technical requirements • Ability to create project and planning documents • Ability to manage project scope, deliverables, schedules, resources, and stakeholder engagement • Knowledge of GoA cybersecurity, operational, change-management, and governance processes • Ability to prepare status reports and maintain project documentation in SharePoint • Ability to provide technical recommendations, advice, and guidance • Ability to collaborate with multidisciplinary IT teams on proof-of-concept and limited production rollouts • Ability to provide quality control for production implementations • Ability to review service and technology requests and assess operational impact • Ability to use AI tools ethically while maintaining human control, security, and privacy

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