
501 - 1000 employees
Founded 1988
🚘 Automotive
☁️ SaaS
🤝 B2B
Automotive • SaaS • B2B
PBS Systems is an established provider of dealership management software (DMS) centered on its v10 APEX platform. The company offers an all-in-one, modern DMS tailored to automotive dealerships, with modules for accounting, sales, fixed ops (service & parts), CRM, and a Digital Service Suite, plus training, partner integrations (payments, OEM warranty integrations), and customer support. PBS emphasizes industry-focused features, multi-role customization, and events/training for dealer customers.
🔥 3 hours ago
🗣️🇫🇷 French Required
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501 - 1000 employees
Founded 1988
🚘 Automotive
☁️ SaaS
🤝 B2B
Automotive • SaaS • B2B
PBS Systems is an established provider of dealership management software (DMS) centered on its v10 APEX platform. The company offers an all-in-one, modern DMS tailored to automotive dealerships, with modules for accounting, sales, fixed ops (service & parts), CRM, and a Digital Service Suite, plus training, partner integrations (payments, OEM warranty integrations), and customer support. PBS emphasizes industry-focused features, multi-role customization, and events/training for dealer customers.
• Deliver expert training and support in English and French to new and existing customers on PBS Dealer Management Software. • Conduct primarily virtual training sessions to guide customers through software implementation. • Provide onsite training at customer dealerships during new software installations. • Develop a thorough understanding of PBS software and related training processes. • Manage and deliver assigned training sessions within the primary sales silo. • Become an independent resource for software installations. • Prioritize tasks independently and handle assigned DTO Cornerstone tickets promptly. • Navigate and demonstrate the PBS DMS system while providing excellent customer service. • Respond to internal and external training requests. • Document tickets and escalate issues to the corresponding teams. • Maintain understanding of evolving process documentation. • Share knowledge across silos and contribute to team learning and development. • Expand product knowledge and participate in cross-training opportunities. • Support a collaborative and positive team environment. • Perform other assigned duties and responsibilities.
• Fluent in French and English, including speaking, reading, and writing. • 1–2 years of experience in a car dealership environment, focused on sales. • Strong computer skills, including proficiency in Microsoft Office Suite, Outlook, Word, and Excel. • Ability to quickly learn and adapt to new software tools. • Ability to travel within Canada and the USA for up to 2 weeks per month. • Valid passport required. • U.S. visa required if applicable. • Full, valid, unrestricted driver's license required. • Excellent communication, presentation, and public speaking skills. • PBS software experience is a strong asset. • Experience facilitating in-person and virtual training sessions is a strong asset. • Strong problem-solving and troubleshooting skills. • Effective time management and organizational skills. • Ability to multitask and prioritize. • Outstanding documentation abilities. • High School Diploma.
• Professional Development – Continuous training, industry certifications, and clear pathways for career advancement. • Travel Opportunities – Travel to locations across Canada, the U.S., and the Caribbean. • Comprehensive health benefits – Medical and dental coverage. • Paid Time Off – Generous PTO; paid vacation, personal days, and holidays. • Inclusive culture – A collaborative, supportive team environment. • Employee recognition – Regular appreciation programs and performance-based incentives. • Competitive annual base salary. • Up to $4,800 per year in product certification bonuses. • Outstanding travel incentive bonuses. • Additional performance incentives. • Attractive referral bonuses. • Staff discounts with partners such as GM, Dell, and GoodLife.
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