Strategy Account Coordinator

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Pilothouse Digital

WebsiteLinkedInAll Job Openings

51 - 200 employees

📣 Marketing

🛍️ eCommerce

📱 Media

Marketing • eCommerce • Media

Pilothouse Digital is a full‑funnel performance marketing agency that partners with direct‑to‑consumer (DTC) and e‑commerce brands to scale acquisition and retention. They integrate strategy, creative production, media buying, and data/attribution to run omnichannel campaigns across Meta, Google, TikTok, YouTube, and Amazon, and provide email/SMS lifecycle marketing, conversion rate optimization, landing page design, and creative studios. Pilothouse positions itself as a growth partner that builds connected systems (not siloed tactics) to drive measurable revenue and lifetime value for established DTC businesses.

📋 Description

• Support Senior Strategists in managing a portfolio of e-commerce brands • Coordinate execution across Media, Creative, Retention, CRO, Analytics, Amazon, and other delivery teams • Build client meeting agendas, capture action items, and ensure follow-ups are completed • Track timelines, deliverables, and dependencies to keep projects moving forward • Monitor account performance and identify trends, risks, or opportunities that require attention • Prepare reporting, organize insights, and support strategic planning discussions • Maintain accurate account documentation, project plans, and client records • Support client onboarding and help deliver a consistent, high-quality client experience • Identify operational bottlenecks and proactively work with internal teams to resolve them

🎯 Requirements

• 1 to 3 years of experience in marketing, advertising, e-commerce, project coordination, or an agency environment • Education or experience in Marketing, Business, Communications, or a related field • Strong organizational skills with the ability to manage multiple priorities simultaneously • Excellent written and verbal communication skills • Comfort working with cross-functional teams in a fast-paced environment • Strong attention to detail and the ability to follow through on commitments • Genuine interest in e-commerce, digital marketing, and client strategy

🏖️ Benefits

• Variable bonus • Exposure to performance marketing across Meta, TikTok, Google, Email, CRO, Creative, Analytics, and Amazon • Opportunity to build a long-term career in e-commerce strategy • Learning from experienced Strategists