Director, Program Management

🔥 3 minutes ago

🇨🇦 Canada – Remote

💵 $135.1k - $168.9k / year

⏰ Full Time

🔴 Lead

📋 Program Manager

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The Salvation Army in Canada

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10,000+ employees

Founded 1865

🍽️ Food & Beverage

🏥 Healthcare

🤲 Charity

Food & Beverage • Healthcare • Charity

The Salvation Army in Canada is a Christian organization dedicated to providing hope and support to vulnerable communities across the country and around the world. Their mission focuses on meeting human needs through various services, including food assistance, housing and shelters, social services, and emergency disaster responses. With a strong emphasis on community engagement and volunteer opportunities, The Salvation Army aims to transform lives and bring about positive change through their charitable efforts and support systems.

📋 Description

• Drive alignment between the technical roadmap and TSA’s strategic objectives • Guide integration of multiple IT workstreams, manage interdependencies, and identify and resolve technical risks • Surface risks and blockers early and drive resolution • Build a culture of ownership and accountability while keeping leadership informed on key issues • Establish reporting tracking performance, progress, and outcomes • Deliver dashboards and executive briefings to support decision-making and continuous improvement • Design and implement an agile, scalable project management framework • Coach and mentor Program/Project Managers • Lead and develop the Program/Project Management team • Connect IT, product, operations, and business units • Translate technical plans into strategic conversations and align stakeholders

🎯 Requirements

• 7-10 years of experience leading a team of IT Program/Project Managers in a highly technical, matrixed environment • Strong technical background with enterprise systems design and software development processes • Strong proficiency in understanding complex technical challenges • Previous experience leading complex implementation of enterprise systems (Workday, Salesforce, ServiceNow, Snowflake, etc.) • Experience managing complex software-based projects with cross-functional and multidisciplinary teams, managing dependencies across many concurrent projects • Excellent communication and collaboration skills with stakeholders at various levels across multiple functions, including C-suite executives • Proven track record of change management focused on building strong interdepartmental relationships and influencing people engagement and expectations management • Proven experience in developing and implementing project management methodologies and tools within a complex organization • Ability to make and recommend data-driven decisions and leverage project management, workflow, and analytics tools to create a data-driven culture

🏖️ Benefits

• Reasonable accommodation upon request

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