Senior Specialist, HR Operations

🔥 9 hours ago

🇨🇦 Canada – Remote

💵 $85.3k - $128k / year

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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The Salvation Army in Canada

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1865

🍽️ Food & Beverage

🏥 Healthcare

🤲 Charity

Food & Beverage • Healthcare • Charity

The Salvation Army in Canada is a Christian organization dedicated to providing hope and support to vulnerable communities across the country and around the world. Their mission focuses on meeting human needs through various services, including food assistance, housing and shelters, social services, and emergency disaster responses. With a strong emphasis on community engagement and volunteer opportunities, The Salvation Army aims to transform lives and bring about positive change through their charitable efforts and support systems.

📋 Description

• Coordinate implementation of negotiated collective agreement changes across approximately 70 bargaining units • Analyze ratified collective agreements and identify impacts on HR, payroll, benefits, scheduling, workforce management, and HR technology systems • Translate collective agreement provisions into clear business and system requirements • Manage end-to-end implementation activities within established service level agreements and operational timelines • Develop implementation plans with timelines, dependencies, resource requirements, and risk mitigation strategies • Monitor project progress, testing activities, risks, dependencies, and issue resolution • Lead process improvement initiatives through standardized procedures, templates, and automation • Deliver communication, training, and change management strategies to support stakeholder readiness and adoption • Act as liaison between Labour Relations, Human Relations, Payroll, Benefits, HR Technology, and other stakeholders

🎯 Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related discipline, or an equivalent combination of education and experience • Minimum 5 years of experience in Labour Relations, Human Resources, Project Management, HR Operations, HRIS, or a related field • Experience working in a complex, highly unionized environment with multiple collective agreements and bargaining units • Proven experience interpreting and administering collective agreements and supporting the implementation of negotiated changes • Demonstrated success managing projects with multiple stakeholders, competing priorities, and tight timelines • Strong experience coordinating cross-functional initiatives across Human Resources, Labour Relations, Payroll, Operations, and Technology teams • Track record of building collaborative partnerships and influencing stakeholders at all levels of the organization • Experience identifying and implementing process improvements, including opportunities for standardization, simplification, and automation • Excellent organizational and project management skills, with the ability to manage multiple concurrent initiatives while maintaining accuracy and attention to detail • Exceptional verbal and written communication skills, with experience translating complex information into clear, actionable guidance • Experience with Workday is considered a strong asset

🏖️ Benefits

• Reasonable accommodation upon request • Potential salary placement based on market conditions, internal equity, candidate experience, skills, and qualifications

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