Search Remote Jobs

Business Technology Support Engineer

🔥 7 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Where this job comes from

Posted on Sensor Tower's careers page, not through a job board

First seen by Remote Rocketship 7 minutes ago

Logo of Sensor Tower

Sensor Tower

201 - 500 employees

☁️ SaaS

📣 Marketing

💰 Corporate Round - Sensor Tower on 2025-10

SaaS • Marketing

Sensor Tower is a digital market insights company. Sensor Tower provides an award-winning digital market insights platform that delivers transparency across mobile apps, digital advertising, audiences, gaming, and web. It collects data via a global first-party consumer panel and app store APIs, aggregates and enriches anonymized data, and reports actionable metrics including app downloads, revenue, engagement, ad share-of-voice, creatives, and cross-platform audience and web behavior. Its product suite includes App Performance Insights, App Advertising Insights, Gaming Insights (GameIQ), Audience Insights, Web Insights, and Pathmatics for omnichannel advertising intelligence.

📋 Description

• Develop and interpret organizational goals, policies, and procedures related to Corporate IT, information security, and SOC II compliance • Review new vendors and improve processes • Purchase and coordinate delivery of IT equipment and maintain asset inventory • Maintain SaaS applications and licensing • Collaborate with technical leaders to ensure systems operate within security controls • Review project plans and coordinate project activity • Train users on IT systems and provide technical support • Assist with employee provisioning and deprovisioning • Manage day-to-day information technology tools and facilities for global staff

🎯 Requirements

• Knowledge of Mac and Windows operating systems • Proficiency in scripting languages • Experience with GSuite, cloud automation, MDM, and other SaaS tools • Proficiency installing and configuring software and hardware, including network equipment and printers • Strong organizational and coordination abilities with close attention to detail • Excellent communication skills • Authorization to work for any employer in Canada without requiring visa support now or in the future • Resume required when applying • GitHub profile and repository contribution required in the application • Service-oriented, self-starting problem solver

🏖️ Benefits

• No specific benefits, perks, or compensation extras stated in the posting

Apply Now

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Similar Jobs

🕒 Yesterday

Kinetic

51 - 200

💼 Consulting

🏨 Hospitality

📦 Logistics

Technical Support Analyst resolving complex SQL, Azure, and application issues for Kinetic’s higher-education and events SaaS platforms. Managing customer cases remotely across Canada.

🇨🇦 Canada – Remote

💵 $60k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🕒 5 days ago

Axon

1001 - 5000

💼 Consulting

🎖️ Defense

🏭 Manufacturing

Technical Support Representative supporting Axon Fusus customers using public-safety devices and cloud software. Troubleshooting VMS, cameras, networks, and CRM-recorded support issues remotely in Canada.

Firewalls

Linux

🕒 6 days ago

Cloudli Communications

51 - 200

📡 Telecommunications

☁️ SaaS

🤝 B2B

VoIP Tier 2 support technician resolving escalated service issues for Cloudli, a cloud communications and VoIP provider. Diagnosing SIP, network, call-routing, and audio-quality problems.

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

🚫👨‍🎓 No degree required

Firewalls

VoIP

🕒 6 days ago

Branch

201 - 500

📣 Marketing

☁️ SaaS

🤝 B2B

Technical Support Engineer resolving customer issues across Branch’s mobile marketing measurement and deep-linking SaaS platform. Investigating SDK, analytics, attribution, API, and web troubleshooting problems.

🇨🇦 Canada – Remote

💵 $60k - $90k / year

💰 $300M Series F - Branch on 2022-02

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

🚫👨‍🎓 No degree required

🕒 October 29

HostPapa

51 - 200

💼 Consulting

📦 Logistics

📣 Marketing

Technical Support Engineer resolving incidents for CloudBlue, Managed.com’s cloud-commerce platform. Supporting providers and end customers through troubleshooting, tickets, and technical documentation.

Developed by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com
Follow Remote Rocketship on LinkedInFollow Remote Rocketship on InstagramFollow Remote Rocketship on FacebookFollow Remote Rocketship on TikTok