Account Manager

Job not on LinkedIn

🔥 14 hours ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 $140k - $170k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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SensorUp Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2011

🔌 API

📋 Compliance

⚡ Energy

API • Compliance • Energy

SensorUp Inc. is a technology company that provides an enterprise platform designed for advanced emissions management solutions, particularly within the oil and gas sector. Their offerings include data integration and reporting tools that streamline compliance with regulatory standards and enhance operational efficiency. By connecting field activities with real-time operational insights, SensorUp empowers organizations to effectively manage emissions, improve project coordination, and drive sustainability initiatives.

📋 Description

• Manage a book of accounts within SensorUp’s oil and gas customer base • Support the post-sales account lifecycle, including product adoption, renewals, and expansion opportunities • Support Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) goals • Identify and qualify account expansion opportunities • Close straightforward expansions independently and partner with Revenue team leadership on larger deals • Drive day-to-day feature adoption and help customers progress from methane detection toward mitigation • Maintain regular contact with operational and management-level stakeholders • Prepare and run business reviews, partnering with the CRO on executive conversations • Prepare account health reviews and renewal materials • Flag at-risk accounts early • Support smooth handoffs from Sales to Account Management and Implementation • Help new customers reach Day 1 readiness • Identify and develop referenceable customers and case study candidates • Maintain customer presence through regular check-ins and periodic on-site visits • Capture Voice of the Customer signals for the CRO and Product leadership to inform roadmap priorities • Partner with Product to support growth from landed Sales customers

🎯 Requirements

• 3+ years in Account Management or Customer Success in B2B SaaS • Hands-on experience running renewals and contributing to expansion opportunities • Some exposure to oil & gas operations and emissions or regulatory reporting (e.g., OGMP 2.0) is an advantage • Comfort building relationships with operational and technical stakeholders • Ability to build a clear business case for continued investment in enterprise software • Ability to work through standard procurement and renewal processes • Strong communication skills • Organizational habits needed to track a growing book of accounts with multiple stakeholders across each customer organization • Willingness to drive change in a fast-paced startup environment • Technical fluency and customer advocacy • Creative problem-solving skills • Eligible to work in the US or Canada is implied by the stated eligible locations

🏖️ Benefits

• Company equity • Unlimited PTO + regional holidays • Flexible work schedule • Remote-first • Work from anywhere stipend • Group insurance (medical, dental & vision) • Life & AD&D • Personal spending account (Canada: health or personal use; US: FSA/DCA) • Employee assistance program • Company laptop • Eligible for bonus and participation in the total rewards package in your area