Bilingual Administrative Assistant

🔥 58 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

👻 Ghost score 10%

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🗣️🇫🇷 French Required

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Logo of Sentrex Health Solutions

Sentrex Health Solutions

501 - 1000 employees

Founded 2017

🏥 Healthcare

💊 Pharmaceuticals

🤝 B2B

Healthcare • Pharmaceuticals • B2B

Sentrex Health Solutions is a Canadian specialty healthcare services company that partners with pharmaceutical companies, clinics, and patients to deliver customized specialty care solutions. They provide specialty pharmacy distribution and 3PL services, patient support programs, and purpose-built technology to streamline complex care and improve patient access and outcomes. Sentrex works B2B with pharmaceutical partners and healthcare providers while offering direct patient support and clinic-focused solutions.

📋 Description

• Provide administrative and clerical support and manage office administrative activities • Provide cross-coverage administrative support across assigned Patient Support Programs • Process safety data, fulfillments/reviews, communications, field staff support, reports, data clean-up, meetings, filing, and general administrative duties • Enter data into database systems accurately • Manage inbound faxes and email communications • Perform ad-hoc administrative duties • Process pertinent program data received through different service-delivery contact points • Manage email, phone, and fax correspondence • Handle incoming and outgoing mail • Prepare and send program letters and materials • Collaborate with the team on administrative duties • Order office supplies and maintain inventory • Report Adverse Events/Severe Adverse Events according to approved SOPs • Complete timesheets, expenses, mileage, CRM validation, and other reports within required timelines • Review program documentation for completeness and consistency • Assist with other duties assigned by the manager

🎯 Requirements

• Grade 12 education combined with 2 years of community college, secretarial and/or equivalent work-related experience providing office administration services • Bilingualism (English and French) is required • Experience working with Patient Support Programs is required • Excellent verbal and written communication, listening, and customer service skills • Accurately inputting information into various paper and electronic forms • Ability to learn quickly, adapt, and multi-task in a fast-paced and changing environment • High level of proficiency with Information Technology, computer and software skills, Microsoft Office suite, phone systems and databases • Typing skills and ability to be a strong functional user of various computer-based programs • Strong organizational skills with the ability to cope with changing priorities • Ability to work independently with minimal supervision • Adherence to confidentiality policy when handling patient data and information • Ability to work in a team environment and collaborate with others • Flexibility to work Monday–Friday between 8:00am–8:00pm EST

🏖️ Benefits

• 100% Canadian company with locations across the country • State-of-the-art facilities • Collaborative, engaging workplace culture • Flexible working environment promoting work-life balance • Diverse and inclusive culture • Employee Development Program • Industry-leading, in-house corporate training offered throughout the year • Competitive Salary • Generous vacation entitlement • Wellness Program (5 paid days off for your well-being!) • Paid Sick Days • Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance • RRSP Matching Program • Employee & Family Assistance Program • Accommodations available upon request during the selection process

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