Bilingual Administrative Assistant

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

🗣️🇫🇷 French Required

Where this job comes from

Posted on Sentrex Health Solutions's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Sentrex Health Solutions

Sentrex Health Solutions

501 - 1000 employees

Founded 2017

🏥 Healthcare

💊 Pharmaceuticals

🤝 B2B

Healthcare • Pharmaceuticals • B2B

Sentrex Health Solutions is a Canadian specialty healthcare services company that partners with pharmaceutical companies, clinics, and patients to deliver customized specialty care solutions. They provide specialty pharmacy distribution and 3PL services, patient support programs, and purpose-built technology to streamline complex care and improve patient access and outcomes. Sentrex works B2B with pharmaceutical partners and healthcare providers while offering direct patient support and clinic-focused solutions.

📋 Description

• Provide administrative and clerical support and manage office administrative activities • Provide cross-coverage administrative support across Patient Support Program areas • Process safety data, fulfillments/reviews, communications, field staff support, reports, data clean-up, meetings, filing-system maintenance, and general administrative duties • Ensure complete and high-quality data entry into database systems • Manage inbound faxes and email communications • Execute assigned ad-hoc administrative duties • Process pertinent data-entry activities received through various program-service contact points • Manage email, phone, and fax correspondence • Handle incoming and outgoing mail • Prepare and send Program letters and materials • Collaborate with the team on administrative duties • Order office supplies and maintain inventory • Report Adverse Events/Severe Adverse Events following approved SOPs • Complete timesheets, expenses, mileage, and CRM report validation within required timelines and standards • Review program documentation for completeness and consistency to maintain data accuracy • Perform additional duties assigned by the Manager

🎯 Requirements

• Grade 12 education combined with 2 years of community college, secretarial and/or equivalent work-related experience providing office administration services • Bilingualism (English and French) is preferred • Experience working with Patient Support Programs is an asset • Excellent verbal and written communication, listening, and customer service skills • Accurately inputting information into various paper and electronic forms • Ability to learn quickly, adapt, and multi-task in a fast-paced and changing environment • High level of proficiency with Information Technology as well as computer and software skills: Microsoft Office suite of applications, phone systems and databases • Typing skills and ability to be a strong functional user of various computer-based programs • Strong organizational skills with the ability to cope with changing priorities • Self-directed individual who can work independently with minimal supervision • Adheres to confidentiality policy when handling and managing patient data and information • Ability to work in a team environment and collaborate with others in assisting with the delivery of administration services • Commitment to providing a high level of service to internal and external clients • Highly adaptable with a track record of success during times of growth and organizational change • Proven track record of developing trust and influence at multiple levels • Impactful and candid communication style • Exceptional organizational skills and ability to build effective working relationships with colleagues, management, and stakeholders

🏖️ Benefits

• State-of-the-art facilities to provide high-quality products and services • Flexible working environment that promotes a healthy work-life balance • Employee Development Program • Industry-leading, in-house corporate training offered throughout the year • Competitive Salary • Generous vacation entitlement • Wellness Program (5 paid days off for your well-being!) • Paid Sick Days • Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance • Employee & Family Assistance Program • RRSP Matching Program • Equal opportunity, diversity, inclusion, belonging, equity, and accessibility commitment • Accommodations available upon request during the selection process

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