Bilingual Administrative Assistant – Fixed Term, 18 Months

Job not on LinkedIn

🔥 1 minute ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

👻 Ghost score 10%

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Sentrex Health Solutions

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

🏥 Healthcare

💊 Pharmaceuticals

🤝 B2B

Healthcare • Pharmaceuticals • B2B

Sentrex Health Solutions is a Canadian specialty healthcare services company that partners with pharmaceutical companies, clinics, and patients to deliver customized specialty care solutions. They provide specialty pharmacy distribution and 3PL services, patient support programs, and purpose-built technology to streamline complex care and improve patient access and outcomes. Sentrex works B2B with pharmaceutical partners and healthcare providers while offering direct patient support and clinic-focused solutions.

📋 Description

• Provide administrative and clerical support across the Patient Support Program • Process safety data, fulfillments and reviews, communications, field staff support, reports, data cleanup, meetings, filing systems, and general office administration • Enter data accurately into database systems • Manage inbound faxes and email communications • Perform ad hoc administrative duties • Process program data-entry activities from multiple service contact points • Manage email, phone, and fax correspondence • Handle incoming and outgoing mail • Prepare and send program letters and materials • Collaborate with the team on administrative duties • Order office supplies and maintain inventory • Report Adverse Events and Severe Adverse Events according to approved SOPs • Complete timesheets, expenses, mileage, and CRM report validation within required timelines and standards • Review program documentation for completeness and consistency to maintain data accuracy • Assist with other duties assigned by the manager

🎯 Requirements

• Grade 12 education combined with 2 years of community college, secretarial and/or equivalent work-related experience providing office administration services • Bilingualism in English and French is required • Experience working with Patient Support Programs is an asset • Excellent verbal and written communication, listening, and customer service skills • Ability to accurately input information into various paper and electronic forms • Ability to learn quickly, adapt, and multitask in a fast-paced and changing environment • High proficiency with information technology, computers, Microsoft Office, phone systems, and databases • Typing skills and ability to be a strong functional user of computer-based programs • Strong organizational skills and ability to cope with changing priorities • Ability to work independently with minimal supervision • Confidentiality when handling and managing patient data and information • Ability to work in a team environment and collaborate with others • Commitment to providing a high level of service to internal and external clients • Adaptability during growth and organizational change • Proven ability to develop trust and influence at multiple levels • Impactful and candid communication style • Exceptional organizational skills and ability to build effective working relationships with colleagues, management, and stakeholders

🏖️ Benefits

• State-of-the-art facilities • Flexible working environment promoting work-life balance • Employee Development Program • Industry-leading in-house corporate training • Competitive salary • Generous vacation entitlement • Wellness Program with 5 paid days off • Paid sick days • Competitive benefits package including dental and extended health benefits, AD&D, LTD, and employee/dependent life insurance • RRSP Matching Program • Employee & Family Assistance Program • Equal opportunity, diversity, inclusion, belonging, equity, and accessibility commitment • Accommodations available upon request during the selection process