Bilingual Intake Specialist

Job not on LinkedIn

🔥 25 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sentrex Health Solutions

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

🏥 Healthcare

💊 Pharmaceuticals

🤝 B2B

Healthcare • Pharmaceuticals • B2B

Sentrex Health Solutions is a Canadian specialty healthcare services company that partners with pharmaceutical companies, clinics, and patients to deliver customized specialty care solutions. They provide specialty pharmacy distribution and 3PL services, patient support programs, and purpose-built technology to streamline complex care and improve patient access and outcomes. Sentrex works B2B with pharmaceutical partners and healthcare providers while offering direct patient support and clinic-focused solutions.

📋 Description

• Provide cross-coverage administrative support across the Patient Support Program • Process safety data, fulfillments/reviews, communications, field staff support, reports, data cleanup, meetings, filing systems, and general administrative duties • Enter and process program data accurately in database systems • Manage inbound faxes and email communications • Handle email, phone, fax, incoming mail, and outgoing mail • Prepare and send program letters and materials • Order office supplies and maintain inventory • Report Adverse Events and Severe Adverse Events according to approved SOPs • Complete timesheets, expenses, mileage, and CRM report validation within required timelines • Review program documentation for completeness and consistency • Perform additional administrative duties assigned by the manager • Provide high-quality service to internal and external clients

🎯 Requirements

• Grade 12 education combined with 2 years of community college, secretarial and/or equivalent work-related experience providing office administration services • Bilingualism (English and French) is required • Experience working with Patient Support Programs is an asset • Excellent verbal and written communication, listening, and customer service skills • Accurate data entry into paper and electronic forms • Ability to learn quickly, adapt, and multitask in a fast-paced, changing environment • High proficiency with information technology, Microsoft Office suite, phone systems, and databases • Typing skills and ability to use various computer-based programs • Strong organizational skills and ability to manage changing priorities • Ability to work independently with minimal supervision • Ability to maintain confidentiality when handling patient data and information • Ability to work collaboratively in a team environment

🏖️ Benefits

• State-of-the-art facilities to provide high-quality products and services • Opportunity to be part of a winning, high-performing team • Collaborative, engaging workplace culture • Flexible working environment promoting work-life balance • Diverse and inclusive culture • Employee Development Program • Industry-leading in-house corporate training throughout the year • Competitive salary • Generous vacation entitlement • Wellness Program with 5 paid days off • Paid sick days • Competitive benefits package including dental and extended health benefits, AD&D, LTD, and employee/dependent life insurance • Employee & Family Assistance Program • RRSP Matching Program