Bilingual Nurse Case Manager

🔥 1 minute ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sentrex Health Solutions

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

🏥 Healthcare

💊 Pharmaceuticals

🤝 B2B

Healthcare • Pharmaceuticals • B2B

Sentrex Health Solutions is a Canadian specialty healthcare services company that partners with pharmaceutical companies, clinics, and patients to deliver customized specialty care solutions. They provide specialty pharmacy distribution and 3PL services, patient support programs, and purpose-built technology to streamline complex care and improve patient access and outcomes. Sentrex works B2B with pharmaceutical partners and healthcare providers while offering direct patient support and clinic-focused solutions.

📋 Description

• Coordinate and deliver services related to Sentrex Health Solutions patient support programs • Manage all aspects of program support and serve as a primary contact for assigned health care providers • Ensure patients have access to support programs and prescribed drug therapy • Interact with patients, insurance companies, pharmacies, physicians, and other health care professionals to obtain medication coverage • Perform HCP and patient registration and enrollment activities • Process pertinent data entry received during program service delivery • Answer telephone and web-based inquiries about program services, disease states, and products • Provide medical support, disease and therapy education, and disease management guidance • Attend specialized training sessions for specific therapies • Provide inbound and outbound telephone, maintenance, and adherence support • Administer case-management protocols, including clinical monitoring, data collection, follow-up, compliance, therapy disruption/discontinuation monitoring, and adverse event reporting • Work with reimbursement specialists and physicians to secure therapy funding and research alternative funding • Attend patient meetings and conferences as needed • Identify and report adverse events within required timelines • Maintain confidentiality of patient, client, and corporate information • Liaise with physicians’ offices, pharmacies, infusion/injection providers, and other parties to coordinate patient services and resolve issues • Participate in continuing education activities • Develop training materials and programs for new PSP team members • Provide patient and HCP advocacy throughout the patient journey, including enrollment, coverage renewals, and reimbursement support • Review, analyze, and validate patient information for accuracy and completeness • Schedule appropriate next steps to ensure continuity of service delivery • Follow up and advocate until coverage decisions are received • Document adverse events according to pharmacovigilance requirements • Adhere to Sentrex policies and procedures • Perform additional duties as determined by the manager

🎯 Requirements

• Must be an RN or RPN in good standing with the College of Nurses of their respective province • Experience in Patient Support Programs is required • Reimbursement knowledge to obtain coverage for patients is an asset • Experience in Neurology is a strong asset • Minimum 2 years of clinical experience (preferred) • Flexibility to work between 8:00 am - 8:00 pm (EST) • Ability to maintain confidentiality of patient, client, and corporate information • Exceptional organizational skills and ability to build effective working relationships • Adaptability during growth and organizational change • Proven ability to develop trust and influence at multiple levels • Impactful and candid communication style

🏖️ Benefits

• 100% Canadian company with locations across the country • State-of-the-art facilities • Flexible working environment promoting work-life balance • Diverse and inclusive culture • Employee Development Program • Industry-leading in-house corporate training • Competitive salary • Generous vacation entitlement • Wellness Program with 5 paid days off • Paid Sick Days • Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance • Employee & Family Assistance Program • RRSP Matching Program • Accommodations available upon request during the selection process