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Senior SAP CRM Consultant / Lead Functional Consultant

Job not on LinkedIn

🕒 August 28

🐊 Florida – Remote

infoinfo

⏰ Full Time

🟠 Senior

🏆 Customer Success

Where this job comes from

Posted on Simple Software Solutions Group, Inc's careers page, not through a job board

First seen by Remote Rocketship August 28

Still open on Simple Software Solutions Group, Inc's site. Checked 17 minutes ago.

Logo of Simple Software Solutions Group, Inc

Simple Software Solutions Group, Inc

51 - 200 employees

Founded 2017

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Simple Software Solutions Group, Inc. is a company committed to designing and creating elegant IT solutions that deliver real value to clients. They offer a wide range of services including web development, digital marketing, mobile app development, ERP consulting, and big data analytics. With a focus on technology and strategic business outcomes, their experienced team works to implement innovative technologies and support across various sectors from healthcare to retail.

📋 Description

• Lead end-to-end SAP CRM with Agent Performance Management implementations • Conduct business requirements gathering and solution design workshops • Configure SAP CRM APM modules for agent onboarding, producer and broker management, agent hierarchy management, licensing and compliance tracking, commission and incentive compensation processing, and statement and payout generation • Design commission structures, schedules, and compensation plans • Configure workflows, forms, validations, and business rules • Support data migration, cleansing, and reconciliation activities • Develop and execute unit, system integration, and user acceptance testing strategies • Participate in deployment and hypercare support activities • Provide L2/L3 production support for SAP APM • Analyze and resolve commission calculation issues, hierarchy and ownership problems, payout discrepancies, and commission disputes • Support month-end and quarter-end processing activities • Monitor interfaces and resolve integration failures • Perform root cause analysis and implement permanent fixes • Collaborate with business users and technical teams to resolve incidents and service requests • Support SAP APM integrations with SAP S/4HANA, SAP ECC, SAP SuccessFactors, data warehouses, CRM systems, and insurance policy administration systems • Work with API-based and file-based integrations and support inbound and outbound data feeds

🎯 Requirements

• 5+ years of SAP Agent Performance Management experience • Minimum 2 full lifecycle SAP APM implementations • Minimum 2 years of SAP APM production support experience • 10–15 years of SAP experience • 5–7 years of CRM experience • 2–3 SAP APM implementations • Hands-on expertise implementing, configuring, integrating, and supporting SAP APM solutions

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