AI-First Account Manager

🔥 7 minutes ago

🇨🇦 Canada – Remote

💵 $65k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Storm Ideas's careers page, not through a job board

First seen by Remote Rocketship 7 minutes ago

Logo of Storm Ideas

Storm Ideas

51 - 200 employees

Founded 2008

📣 Marketing

💼 Consulting

🏥 Healthcare

Marketing • Consulting • Healthcare

Storm Ideas is a specialist entertainment and digital agency that partners with television networks and media companies to deliver strategy, marketing, content, UI/UX, video production, engineering, product development, and analytics. They also offer flagship SaaS products such as HailTo to manage and distribute social assets to talent for social promotion. Based in Edinburgh, UK, Storm Ideas helps media companies adapt to digital consumption, grow audience engagement, and execute digital-first campaigns.

📋 Description

• Own client relationships and account rhythm • Keep meetings, updates, decisions, and follow-ups useful and timely • Represent and structure the client's mission, audience, strategy, stakeholders, and commercial context • Translate requests into practical briefs with objectives, inputs, outputs, owners, dependencies, and success criteria • Coordinate schedules, approvals, and handoffs across client teams, partners, and Storm specialists • Resolve competing requests around account goals • Identify bottlenecks, missing information, duplicated effort, and unclear responsibilities • Help develop, test, introduce, and document improved workflows • Protect service quality by reviewing work for accuracy, brand alignment, purpose, and AI-generated issues • Translate performance and audience feedback into recommendations • Track scope, capacity, approvals, risks, client sentiment, and commercial implications • Connect clients with relevant Storm colleagues and explain progress, dependencies, limitations, and trade-offs • Diagnose blockers and make useful escalations • Develop repeatable AI workflows for account preparation, action tracking, decision records, briefing, and quality checks • Encode effective methods into reusable skills and workflows and teach them to the team

🎯 Requirements

• Evidence of personally owning client relationships and complex delivery conversations • Strong systems mindset and demonstrated process improvement experience • Confidence with workflow tools such as Airtable or comparable systems • Demonstrable, hands-on use of AI tools and agents • Strong written and spoken English • Commercial and delivery judgement • Confidence interpreting performance information • High ownership and attention to detail • Agency, social media, or entertainment experience is useful • Availability to work 9:00am–5:30pm Pacific Time • Legal right to work in Canada • High School and University Grades required in application

🏖️ Benefits

• 33 days paid leave and benefits • Fully remote work within Canada • High-end, fast computer • Latest software and AI tools • Paid practical task, capped at three hours • Globally recognizable client and brand exposure • Support from the AI Operations team • Opportunities to develop methods into team-standard reusable skills and workflows

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