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Community Engagement and Advocacy Manager

Job not on LinkedIn

🔥 6 minutes ago

🌐 Canada, United States – Remote

infoinfo

💵 $193k - $237.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

Where this job comes from

Posted on Tailscale's careers page, not through a job board

First seen by Remote Rocketship 6 minutes ago

Logo of Tailscale

Tailscale

51 - 200 employees

Founded 2020

☁️ SaaS

🔐 Security

📡 Telecommunications

💰 $100M Series B on 2022-05

SaaS • Security • Telecommunications

Tailscale is a company that provides a modern VPN solution founded on WireGuard technology, simplifying networking by creating secure, software-defined networks that connect users, services, and devices with ease. By eliminating the complexities of legacy VPNs, Tailscale offers secure remote access, site-to-site networking, and multi-cloud networking, all while ensuring user-friendly, quick deployment without complex configurations. Recognized for enabling zero-trust environments and seamless workflows, Tailscale supports robust security features such as automated user onboarding, encryption, and access control lists (ACLs). This tool is particularly popular for both enterprise and personal use, praised for its integration capabilities and ease of use, making secure networking accessible anywhere, regardless of infrastructure.

📋 Description

• Own the strategy, operations, engagement, and growth of the Tailscale Insiders advocacy program • Build relationships with Insiders and create recurring engagement opportunities • Identify speaking, content, event, product feedback, testing, and other participation opportunities • Recruit, onboard, recognize, and engage Insiders; gather feedback and track program outcomes • Own engagement and community experience across Tailscale’s Discord and Reddit communities • Develop community events, AMAs, discussions, and member spotlights • Bring Tailscale staff into community conversations and lead engagement around launches and announcements • Moderate communities, enforce guidelines, manage tools and bots, coordinate volunteer moderators, and escalate sensitive issues • Monitor conversations, feedback, and metrics to inform strategy, product decisions, and program improvements • Own and grow the Community Projects program • Develop processes for discovering, reviewing, tracking, and showcasing community projects • Build relationships with project creators and help turn projects into content, demos, documentation, and showcases • Create opportunities for project creators to present their work and recognize contributors • Collaborate with Developer Relations, Product, Engineering, Marketing, and Support teams

🎯 Requirements

• 3–5+ years of experience in community management, advocacy, community programs, developer communities, or related roles • Experience owning and growing community programs, including developing initiatives, coordinating stakeholders, and driving engagement • Proven ability to build relationships with community members, advocates, contributors, and internal teams • Experience managing and moderating online communities, including community guidelines and moderation tools • Strong written and verbal communication skills • Excellent organizational and program management skills; ability to manage multiple priorities, work independently, and navigate ambiguity • Strong understanding of community engagement and advocacy • Genuine curiosity about technology and eagerness to learn Tailscale products and community • Willingness and ability to travel occasionally to support community events, meetups, and other initiatives

🏖️ Benefits

• Inclusive, flexible work environment • Competitive total compensation package including equity incentive plan and variable commission for quota-based roles • Comprehensive health, vision, dental, and other group benefits with no waiting period for employees and families • Fully remote work options and flexible work arrangements • Virtual and in-person social events • Corporate co-working program • Employer-funded retirement contributions matching employee contributions dollar-for-dollar, up to 0.75% of eligible compensation annually • Annual company retreat and team off-sites • $1,500 USD annually for professional development • Mentorship, coaching, and internal promotion opportunities • Flexible paid time off • Company-owned laptop choice of Mac or PC • Monthly home internet reimbursement • $500 USD home workstation customization allowance • Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents • Recruitment accommodations available

Apply Now

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