TD
10,000+ employees
Founded 1855
🏦 Banking
💸 Finance
💰 Grant on 2023-10
Banking • Finance • Insurance
TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.
Contact Center Representative II – Everyday Banking – Easyline
🔥 0 minutes ago
🗣️🇨🇳 Chinese Required
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TD
10,000+ employees
Founded 1855
🏦 Banking
💸 Finance
💰 Grant on 2023-10
Banking • Finance • Insurance
TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.
📋 Description
• Assist inbound customers with account inquiries • Recommend TD products or services to resolve issues • Deliver exceptional customer service experiences • Participate in ongoing training and coaching
🎯 Requirements
• High School Diploma or equivalent • Fluent in English and Cantonese or Mandarin • Exceptional listening skills and curiosity to help customers • Ability to multitask and navigate through computer systems • Digital literacy across a broad range of devices • Flexibility and positive attitude in challenging situations • Integrity in managing sensitive customer information.
🏖️ Benefits
• Competitive benefits plan • Health and well-being benefits • Savings and retirement programs • Paid time off • Banking benefits and discounts • Career development and reward programs
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