Service Client Bilingue, Français/Anglais

Job not on LinkedIn

🔥 6 hours ago

🇨🇦 Canada – Remote

💵 $15 - $19 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

📁 Client Services

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Teleperformance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Provide first-level technical service regarding installation, operation, and maintenance of products and applications • Answer inbound customer queries with an emphasis on customer care • Build and maintain positive customer relations by offering personalized solutions • Coordinate with various company functions to handle requests appropriately • Troubleshoot and resolve technical issues using established diagnostic tools and procedures • Escalate customer issues as required • Accurately input data using prescribed applications • Work 8-hour shifts, 5 days per week, including morning, afternoon, or night shifts

🎯 Requirements

• Must be at least 18 years of age • Full time availability • Excellent home internet hardwired; Wifi is not permitted • Excellent verbal and written communication skills in English and French • Excellent computer skills • Bilingualism in French and English, both spoken and written, required to answer calls from English- and French-speaking customers • Open availability for program hours Monday to Sunday, 9AM to 12AM midnight • 8-hour shifts, 5 days a week • At least one day of weekend availability is mandatory • High School Diploma

🏖️ Benefits

• Work from home • Paid training • Employee referral program - $500.00 for every referral hired • Excellent medical, dental and benefits plans • Great perks on everyday products and services with Canada's leading employee perk program • Internal career advancement opportunities • Established career path supported by self-assessments, virtual training, and guided curriculum • Robust career path with a full development plan • Paid 6 weeks training • 2 weeks' vacation • Continuous learning through progressive training • Competitive salary with incentive programs • Positive and supportive environment • Medical and Dental benefits • Employee Family Assistance Programs