Bilingual Mental Health Counsellor

🔥 1 minute ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛋️ Counselor

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

TELUS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

🏥 Healthcare

🛡️ Insurance

📡 Telecommunications

💰 $500M Post-IPO Debt on 2023-03

Healthcare • Insurance • Telecommunications

TELUS is a major Canadian telecommunications company that provides a wide range of services including mobile network plans, internet, and television services through platforms like PureFibre and Optik TV. The company offers an extensive array of mobile products such as phones, smartwatches, and tablets, alongside comprehensive internet and TV bundles. TELUS also focuses on additional services like smart home security and healthcare solutions, including virtual healthcare options. It operates across various regions in Canada and is committed to social impact initiatives, such as supporting charities through the TELUS Friendly Future Foundation. With a strong emphasis on connectivity and innovative solutions, TELUS is a key player in the telecommunications sector offering cutting-edge technology solutions to its customers.

📋 Description

• Respond to client requests by phone, video call, or chat • Assess client needs and direct clients to appropriate services • Provide immediate support to distressed or crisis-affected clients • Serve as the first point of contact for clients • Conduct thorough assessments to determine suitability for short-term counselling or referral to internal services • Provide single counselling sessions and perform crisis management as needed • Conduct complete risk assessments and determine whether to implement safety plans • Manage high-risk situations involving suicide risk, self-harm, child protection, and substance-related issues • Work closely with at-risk individuals • Interact with clients empathetically, ethically, and professionally while protecting confidentiality • Maintain clear and concise clinical records using the internal platform

🎯 Requirements

• Must reside in Canada • Master's degree in mental health or a related field • Perfectly bilingual and fluent in French and English, verbally and in writing • Comfortable with technology, including video calls, chat, and emails • Experience with crisis management, risk assessment, and risk management • Ability to remain calm and in control in stressful or ambiguous situations • Sound clinical judgment and ability to quickly assess situations, identify intervention goals, and support clients using a brief, strength-based approach • Empathy, good listening skills, and excellent communication skills • Ability to provide excellent customer service, manage client expectations, and respond effectively to client needs • Proactive, independent, resourceful, and open to feedback • Ability to thrive in a high-volume, fast-paced environment • Advanced knowledge of English required for Québec candidates

🏖️ Benefits

• Well-being allowance up to $700 • Mental health benefits up to $5,000 per person for psychotherapy • Comprehensive health, dental, vision, and flexible benefit plans • Clinical supervision • Career development opportunities • Employer-contributed retirement plan • One volunteer day per year • Positive work environment supporting diversity, inclusion, and compassion • Exclusive staff pricing on mobile, TV, internet, and more (where available)