Licensed Inbound Insurance Sales Specialist

🔥 2 minutes ago

🇨🇦 Canada – Remote

💵 $25 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔒 Insurance

👻 Ghost score 0%

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Trupanion

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🏥 Healthcare

📣 Marketing

🛡️ Insurance

💰 $60M Post-IPO Equity on 2020-11

Healthcare • Marketing • Insurance

Trupanion is a leading provider of pet insurance, offering comprehensive coverage for dogs and cats. With over 25 years in the industry, Trupanion provides unlimited payout plans and real-time payment at checkout through its VetDirect Pay™ system, ensuring pets receive immediate care without financial stress for the owners. Trusted by over a million pet parents and veterinarians, Trupanion is known for its extensive coverage that includes hereditary conditions, advanced dentistry, allergies, and more. The company emphasizes ease of use with a 24/7 customer service line and a commitment to helping pets through every stage of life.

📋 Description

• Answer inbound warm leads from potential customers interested in pet insurance policies • Use a consultative sales style to understand customer needs and tailor insurance solutions • Present the value and benefits of pet insurance policies • Set call agendas, maintain call control, and guide conversations toward enrollment • Provide information about policies and coverage options and answer questions or objections • Overcome objections and concerns with confidence and empathy • Use assumptive closing techniques to guide customers through enrollment • Accurately enroll pets in policies and collect and document required information • Collaborate with the sales team and management to meet and exceed sales targets and objectives • Support current members by phone and email

🎯 Requirements

• Active provincial General/P&C Insurance license, such as an OTL General Insurance Agent license, General Level 1 license, or equivalent, depending on province of residence • Eligible for license reciprocity in additional jurisdictions, excluding Québec • Minimum of 2 years' experience in a sales role • Excellent communication skills with a customer-centric approach • Ability to actively listen, understand customer needs, and provide appropriate solutions • Familiarity with the insurance industry, particularly pet insurance, is a plus • Strong ability to handle objections and turn them into opportunities • Proven track record of achieving or surpassing sales targets and productivity expectations • Positive attitude, adaptability, and willingness to learn and grow within the role • Proficiency in basic computer applications and data entry • Weekend availability, including both Saturday and Sunday • Ability to work rotating 8-hour shifts across the stated Pacific Time schedule, including potential shifts from 3:00 AM to 1:30 PM Pacific Time • Must be licensed to sell insurance in Canada and the province in which the candidate resides

🏖️ Benefits

• Uncapped monthly bonuses based on individual performance • Restricted Stock Units for all new team members, vesting over 4 years • Employer-paid extended health coverage for you and your family • RRSP, pension, etc. registration support through Wealthsimple • Four weeks of paid time off • 11 paid float holidays • Five weeks of paid sabbatical after five years of employment • Employer-paid medical insurance for one pet (cat or dog) • Paid time off to volunteer at nonprofit organizations • Open, casual, pet-friendly, and fun work environment