Cloud Operations Specialist – AWS Managed Services

Job not on LinkedIn

🔥 41 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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Unicorne

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11 - 50 employees

Founded 2018

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Unicorne is a cloud-focused services firm specializing in Amazon Web Services (AWS). The company provides cloud consulting, managed cloud services, and cloud-native web/mobile application development, and offers a SaaS product (Stable) for AWS FinOps to help organizations control and predict cloud spending. Unicorne serves business customers—CFOs, CTOs and DevOps teams—accelerating cloud adoption and optimizing operations.

📋 Description

• Monitor the health and performance of clients’ AWS environments and triage alerts • Handle incident and service request tickets in accordance with SLAs • Plan and apply security patches and updates • Manage infrastructure upgrades as they become due • Take ownership of new clients’ AWS environments: inventory, assessment, monitoring, and documentation • Address security findings and conduct IAM access reviews • Validate backups and participate in restore testing • Build and improve team processes, write runbooks, and automate recurring tasks • Tune alerts and reduce noise • Participate in a 24/7 on-call rotation, one week at a time • Conduct monthly client follow-ups • Reduce clients’ infrastructure costs through FinOps expertise • Conduct security, scalability, and cost-savings audits for clients and prospects

🎯 Requirements

• 2–5 years of experience in cloud operations, systems administration, or DevOps, including at least 2 years working with AWS in production • Strong command of core AWS services: EC2, VPC, IAM, RDS, S3, CloudWatch, and Systems Manager • Experience managing incidents through a ticketing system • Calm under pressure, detail-oriented, and committed to thorough documentation • Comfortable working in environments you did not build, often heterogeneous, with or without Infrastructure as Code • French-English bilingualism, both spoken and written, is a strong asset • AWS SysOps Administrator or Solutions Architect Associate certification is an asset • Experience in a managed services provider (MSP) or multi-client environment is an asset • Infrastructure as Code (CDK, Terraform), containers (ECS, EKS), and knowledge of FinOps or SOC 2 are assets

🏖️ Benefits

• 100% remote work • Truly flexible schedule • On-call premium and compensation for interventions • 4 weeks of vacation • Unlimited personal days • 14 statutory holidays per year, including 7 during the holiday season • Group RRSP (employer contributions of up to 2%) • Group insurance (50% employer-paid) with telemedicine • MacBook Pro, company-paid mobile phone, and all necessary equipment • Annual allowance for your home office • Paid ongoing training, including AWS certifications • Very active social committee • Mentorship • Work-life balance

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