Surveillance Team Lead

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Xpera

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2025

🤝 B2B

💼 Consulting

🤖 Artificial Intelligence

B2B • Consulting • Artificial Intelligence

Xpera is a digital automation and systems-integration company that designs and implements CRM platforms, smart customer journeys, and advanced digital infrastructure for businesses and organizations. They provide end-to-end services: diagnosis and strategy, technical architecture and blueprints, and hands-on implementation with user training, emphasizing integrations (APIs/webhooks), AI-powered agents, and tooling like Postgres, Slack, Jira, Entra ID and various CRMs. Xpera positions itself as a B2B consultancy focused on reducing manual work, improving lead management and operational efficiency with a “zero downtime” rollout approach and global clientele.

📋 Description

• Conduct strategic, client-focused covert surveillance investigations on foot and by vehicle • Follow established investigative procedures from planning through reporting • Capture high-quality video and photographic evidence • Gather information legally, ethically, and confidentially • Prepare accurate, detailed investigative notes and reports • Ensure compliance with applicable provincial and federal legislation, company policies, and investigative best practices • Lead, coach, mentor, and support investigators through training, performance monitoring, and constructive feedback • Schedule and assign surveillance files based on operational needs, investigator suitability, and workload • Monitor investigative progress and timelines, adjusting strategies as needed to achieve optimal results within budget • Communicate with clients regarding assignment progress, investigative findings, and recommended next steps • Maintain vehicles and equipment in good working condition • Attend required meetings, training, and court proceedings • Respond to evolving operational needs and perform other duties as required • Report to the Investigations Manager

🎯 Requirements

• Minimum two (2) years of field surveillance investigation experience preferred • Previous experience in a client-focused environment, with a strong commitment to service excellence • Demonstrated experience in team leadership, training, coaching, or mentorship • Valid Private Investigator Licence in the applicable province of employment • Reliable, commercially insured vehicle and a clean driving record • Strong written and verbal communication skills • Advanced report-writing abilities • Proficiency in Microsoft Word, Excel, and Outlook • Strong analytical, organizational, and problem-solving skills • Exceptional attention to detail and ability to manage competing priorities • Ability to work independently and collaboratively, exercise sound judgment, and meet demanding deadlines in a fast-paced environment • Flexibility to work irregular hours, including evenings, weekends, and holidays • Relevant post-secondary education, law enforcement experience, and knowledge of Canadian courts, criminal and civil law, insurance law, and privacy legislation are considered assets

🏖️ Benefits

• Flexible/remote work arrangement indicated by the Calgary remote listing • Accommodations available on request throughout the recruitment and assessment process • Inclusive and barrier-free recruitment process • Equal opportunity employment

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