Client Account Manager

Job not on LinkedIn

🔥 1 hour ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 CA$67k - CA$106k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ZayZoon

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

💳 Fintech

💰 $13M Debt Financing on 2022-08

Consulting • Healthcare • Fintech

ZayZoon is a financial empowerment platform designed for small to medium-sized businesses (SMBs). It provides Earned Wage Access, allowing employees to withdraw a portion of their earned wages on demand, thereby improving financial wellbeing and reducing stress. This service can help businesses attract more applicants, retain employees, and save on payroll processing costs. Additionally, ZayZoon offers financial wellness solutions, including educational courses and perks, to further support employees' financial health. The platform is known for its easy integration with payroll providers and commitment to data security.

📋 Description

• Advise a portfolio of high-value clients and connect ZayZoon’s offerings to their business goals and team needs • Grow accounts by identifying opportunities to increase product usage and long-term value • Lead business reviews and planning sessions with decision-makers • Handle complex support queries and escalations by coordinating internal teams through resolution • Represent client feedback to Sales, Product, Marketing, and Customer Care • Share feedback, test new offerings, and help improve processes • Build lasting partnerships, retain clients, maintain account health, and develop success stories • Share best practices, maintain resources, run training sessions, and improve workflows

🎯 Requirements

• 2+ years in a client-facing role building relationships, growing accounts, and helping clients get more value from a product • Experience managing a book of clients, identifying upsell opportunities, and collaborating with internal teams to solve problems • Track record of creating and running adoption plans with measurable results • Ability to turn data into clear, practical client recommendations • Judgment to balance urgent client needs with long-term growth work • Comfort using AI tools • Familiarity with CRM and ticketing tools such as HubSpot, Intercom, or Jira • Primary residence in Canada or the United States • Legal authorization to work in Canada is requested in the application

🏖️ Benefits

• Permanently remote work • Flexible “You-do-You” time off program with a maximum of 5 weeks vacation • Medical, vision, and dental benefits from the first day for full-time employees • Increased mental health coverage • Wellness stipend • Inclusive parental leave top-up • Earned wage access • Real-time market data for salaries • Supportive culture for lifelong learners • Company-wide bonus program • Meaningful investment in employee growth • Commission

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