Enterprise Account Manager

🔥 23 hours ago

🇯🇵 Japan – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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11:11 Systems

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2020

🤝 B2B

🔒 Cybersecurity

🏢 Enterprise

💰 Private equity on 2021-10

B2B • Cybersecurity • Enterprise

11:11 Systems is a provider of a resilient cloud platform and managed IT services focused on helping organizations modernize, protect, and manage their infrastructure. They offer managed public and private cloud, high-performance object storage, backup (including Veeam and Cohesity), disaster recovery as a service (DRaaS), and a suite of security services such as continuous risk scanning, managed detection and response (MDR), managed SIEM, and EDR. They also provide networking solutions (SD‑WAN, SASE, managed connectivity), consulting, and a Cloud Console for centralized management, targeting enterprise and professional customers.

📋 Description

• Manage a territory of existing enterprise-level customer accounts throughout Japan • Maintain frequent contact with customers to uncover opportunities, encourage upgrades, and cross-sell services • Track expiring accounts and ensure renewals upon expiration • Develop strong relationships with new and existing accounts • Handle billing and support escalations for assigned accounts • Schedule appointments with outside sales for product demos and additional service opportunities • Keep account contacts updated in the CRM system • Educate new contacts about 11:11 Systems products • Schedule and conduct online presentations and demonstrations • Manage and track sales activities in the CRM system • Collaborate supportively with colleagues in accordance with the company’s Code of Business Ethics and Company Values • Responsibly handle company data and information according to agreements, procedures, and policies • Review and follow company policies, data privacy practices, compliance training, and policy acknowledgements • Perform additional duties as assigned

🎯 Requirements

• Bachelor’s degree required • 7+ years of sales and account management experience in cloud hosting, IT, Services, Managed Services, SaaS, or virtualization software • Strong communication and organizational skills • Salesforce.com experience • Dynamic, adaptable, and proactive with an entrepreneurial spirit • Excellent interpersonal, verbal, and written communication skills • Customer service skills • Native bilingual abilities in Japanese-English required • Must be legally eligible to work without visa sponsorship • Ability to perform each essential function satisfactorily • Ability to comply with company policies, data privacy practices, annual compliance training certification, and policy acknowledgements