Enterprise Account Manager

🔥 0 minutes ago

🇯🇵 Japan – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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11:11 SYSTEMS

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

11:11 Systems is a leading provider of cloud solutions, offering services that include managed public and private cloud, data protection, disaster recovery, and security. The company focuses on modernizing IT infrastructures for businesses, enhancing resilience against threats, and simplifying management through advanced technology. With over 40 years of experience, 11:11 Systems leverages its deep expertise to tailor solutions for diverse industries such as education, government, and healthcare, ensuring high levels of security and compliance for its clients.

📋 Description

• Manage a territory of existing enterprise-level customer accounts throughout Japan • Maintain frequent contact with customers to uncover opportunities, encourage upgrades, and cross-sell services • Track expiring accounts and ensure renewals upon expiration • Develop strong relationships with new and existing accounts • Handle escalations, including unresolved billing or support issues • Schedule appointments with outside sales for product demonstrations and additional service interest • Keep account contacts updated in the CRM system • Educate new contacts about 11:11 Systems products • Schedule and conduct online presentations and demonstrations • Manage and track sales activities in the CRM system • Collaborate with colleagues consistently with 11:11’s Code of Business Ethics and Company Values • Handle company data according to data handling agreements, procedures, and policies • Review and follow company policies, data privacy practices, annual compliance training, and policy acknowledgements • Perform additional duties as assigned

🎯 Requirements

• Bachelor’s degree required • 7+ years of sales and account management experience in cloud hosting, IT, Services, Managed Services, SaaS, or virtualization software • Strong communication and organizational skills • Salesforce.com experience • Dynamic, adaptable, and proactive with an entrepreneurial spirit • Excellent interpersonal, verbal, and written communication skills; customer service skills are key • Native bilingual abilities in Japanese-English required • Must be legally eligible to work without visa sponsorship • Ability to perform each essential function satisfactorily • Reasonable accommodation may be made for qualified individuals with disabilities