Senior Account Manager, Pharma/MarTech

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Viseven

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

🏥 Healthcare

💼 Consulting

📣 Marketing

💰 Venture Round on 2019-06

Healthcare • Consulting • Marketing

Viseven is a leading B2B digital marketing company specializing in the pharma and life sciences sectors. It leverages innovative AI-driven omnichannel marketing solutions and a modular content approach to provide comprehensive marketing technology and content enablement services. Viseven offers solutions such as AI-powered content management, omnichannel marketing services, and professional services aimed at revolutionizing healthcare communication. With a global team of over 700 professionals, Viseven partners with companies in pharma, biotech, healthcare, and medical devices to enhance healthcare professional engagement and patient awareness through customized and scalable digital content experiences.

📋 Description

• Drive business growth across the assigned APAC territory by owning the full sales cycle. • Identify and acquire new customers and develop, expand, and scale existing accounts. • Build trusted relationships with customer decision-makers and stakeholders. • Act as a strategic partner and recommend solutions from Viseven's portfolio. • Develop and execute account strategies, including growth, upselling, and expansion opportunities. • Manage account profitability, budget planning, and financial performance. • Oversee portfolio initiatives and projects, keeping activities on track and stakeholders aligned. • Coordinate communication among customers, regional teams, and internal Viseven functions. • Monitor solution and service adoption, address blockers, and drive continuous improvement. • Lead customer meetings, present Viseven solutions, and translate requirements into actionable plans. • Collaborate with Sales and Delivery teams on opportunities, onboarding, and execution. • Grow the regional network and Viseven visibility within target organizations. • Coordinate and execute digital projects and solutions with technical-team support. • Develop opportunities within accounts, including expansion into divisions and clusters, to increase revenue. • Devise scalable onboarding processes for strategic accounts. • Conduct sales research and identify new sales opportunities. • Improve workflows and operational processes. • Document processes and maintain sales department records. • Hunt, qualify, and close new business while growing existing accounts.

🎯 Requirements

• Location: APAC region; Japan preferred. • Native/fluent in Japanese and English. • 5+ years of experience in Account Management, Customer Success, or Sales in a B2B environment; SaaS, MarTech, or enterprise software preferred. • Experience managing enterprise client portfolios with account budget planning and P&L management. • Strong client engagement skills at strategic and operational levels. • Project and account management capabilities across multiple teams. • Excellent communication and relationship-building skills with a proactive, solution-oriented mindset. • Experience working with the Japanese market is required. • Ability to work with data and KPIs, analyze trends, and identify improvement areas. • Experience with CRM systems such as Salesforce or equivalent and forecasting tools. • Understanding of the pharmaceutical industry and digital transformation trends is a plus. • Proactivity, curiosity, and eagerness to learn. • Adaptability and comfort navigating change. • Clear, empathetic communication and strong listening. • Cross-functional collaboration. • Ability to give and receive feedback. • Ability to handle complexity, resolve conflicts, and maintain progress.

🏖️ Benefits

• Competitive Compensation: Regular performance-based salary and career development reviews. • Experienced Team: Join a passionate, experienced team in a friendly atmosphere. • Career Growth: Opportunities for professional and career advancement. • Paid Time Off: 18 business days per year (20 business days after 2 years of service). • Sick Leave: Non-documented: 4 business days per year; Documented: 20 business days per year. • Family Leave: 3 paid business days for marriage, childbirth, or bereavement. • Medical Insurance: Comprehensive coverage. • English Courses: Learning opportunities to improve your language skills. • Professional Development: Participation in forums and conferences. • Corporate Events: Regular team-building activities and events. • Work Environment: Comfortable, fully equipped office and the possibility to work from home.