Enterprise Account Manager

Job not on LinkedIn

🔥 6 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 10%

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🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of 11:11 Systems

11:11 Systems

1001 - 5000 employees

Founded 2020

🏢 Enterprise

🔒 Cybersecurity

🤝 B2B

💰 Private equity on 2021-10

Enterprise • Cybersecurity • B2B

11:11 Systems is a managed cloud and IT resilience provider operating an award‑winning resilient cloud platform. The company offers managed public and private cloud, high‑performance object storage, backup and disaster‑recovery-as-a-service (DRaaS), managed security services (MDR, SIEM, EDR, zero trust), and networking solutions (SD‑WAN, SASE, multi‑cloud connectivity), plus consulting and continuity services for enterprise customers. 11:11 positions itself as a VMware Pinnacle Partner and emphasizes modernization, protection, and management of mission‑critical workloads for organizations across regulated industries.

📋 Description

• Manage a territory of existing enterprise-level customer accounts throughout Brazil • Maintain frequent contact with customers to uncover new opportunities, encourage upgrades, and cross-sell services • Track expiring accounts and ensure renewals upon expiration • Develop strong relationships with new and existing accounts • Handle billing or support escalations for assigned accounts • Schedule appointments with outside sales teams for product demonstrations and additional service opportunities • Keep account contacts updated in the CRM system • Educate new account contacts about 11:11 Systems products • Schedule and conduct online presentations and demonstrations • Manage and track sales activities in the CRM system • Work consistently with the company’s Code of Business Ethics and Company Values • Handle company data according to data handling agreements, procedures, and policies • Follow company policies, data privacy practices, compliance training, and policy acknowledgements • Perform additional duties as assigned

🎯 Requirements

• Bachelor’s degree required • 7+ years of sales and account management experience in cloud hosting, IT, Services, Managed Services, SaaS, or virtualization software • Strong communication and organizational skills • Salesforce.com experience • Dynamic, adaptable, and proactive with an entrepreneurial spirit • Excellent interpersonal, verbal, and written communication skills • Customer service skills • Native or fluent bilingual abilities in Portuguese-English required • Must be legally eligible to work without visa sponsorship

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