Account Manager – Enterprise

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IT-One Information Technology

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

🤝 B2B

🔒 Cybersecurity

🏢 Enterprise

B2B • Cybersecurity • Enterprise

IT-One Information Technology is a Brazilian IT systems integrator and managed services provider that helps organizations build their digital future through cloud computing, cybersecurity, data protection, IT modernization, and observability solutions. The company offers customized consulting, 24x7 support, and partnerships with major technology vendors (e. g. , VMware, Dell/EMC, Fortinet) to optimize operations, improve system visibility and performance, and secure enterprise data and infrastructure.

📋 Description

• Map potential clients and generate opportunities using Cortex, ChatGPT and/or other AI, professional contacts, and market information • Identify business opportunities among existing and new clients and ensure client-base retention • Plan and organize regular visits while maintaining consultative relationships • Diagnose client needs deeply, including business model, internal processes, decision structure, and pain points, to build customized proposals • Conduct discovery meetings using rapport, strategic questioning, active listening, and solution co-construction • Register opportunities in the CRM and keep records rigorously updated, including communication with manufacturers for resource approval • Balance manufacturer involvement, protect negotiation margins, and ensure commercial conditions align with company objectives • Co-create strategic proposals with the presales team, ensuring customer alignment, competitive differentiation, and technical feasibility • Lead value-focused proposal presentations highlighting differentiation, impact, and why the client should choose IT-ONE • Manage the client purchasing and negotiation process through approval, including purchasing and/or bidding departments • Keep the CRM pipeline updated and managed • Hand off approved projects/proposals to services, presales, and project manager teams through the internal post-closing kick-off • Monitor customer satisfaction, remain the primary point of contact, and generate post-sale opportunities • Comply with defined standards, rules, and deadlines • Perform other related activities

🎯 Requirements

• Knowledge of observability solutions, IT modernization, cybersecurity, cloud, and services • University degree (completed) • Proficiency in Microsoft Office (Word, Excel, PowerPoint) • Strategic use of CRM and prospecting tools

🏖️ Benefits

• Commission • Life insurance • Remote work