Account Manager

🕒 July 28

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 40%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Connectly.ai

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

Connectly. ai is a company that provides AI-powered solutions aimed at enhancing business revenue through personalized and data-driven conversations. Their flagship product, Sofia AI, enables businesses to automate inbound and outbound communications across various digital channels, including WhatsApp and Instagram. Sofia AI offers tailored recommendations, real-time engagement, and data analytics to improve customer interactions, increase conversion rates, and drive incremental revenue. Connectly. ai's platform is trusted by over 500 brands globally and offers seamless integration with popular systems like VTEX, Shopify, and Klaviyo.

📋 Description

• Serve as the primary point of contact for a portfolio of clients. • Build and nurture strong, long-lasting relationships to ensure customer loyalty. • Act as a liaison between the client and the company to address any concerns or needs. • Identify upselling and cross-selling opportunities to increase revenue. • Develop account strategies to meet sales targets. • Monitor client accounts to ensure they are using services effectively and identify expansion opportunities. • Ensure clients are satisfied with the company’s products or services. • Conduct regular check-ins and resolve issues promptly. • Focus on client retention by delivering value and maintaining engagement. • Address any issues clients face and work with internal teams to provide solutions. • Advocate for the client’s needs within the company. • Work closely with the sales team to onboard new clients and hand off relationships. • Coordinate with marketing, product, and support teams to meet client expectations. • Provide regular updates to management on account status and key metrics. • Analyze sales data and customer behavior to inform strategies.

🎯 Requirements

• 3+ years of SaaS sales experience • Previous experience as an Account Manager • Strong analytical skills and background in quantitative fields • C1 English level, or better • Medium Excel Skills • Excellent communications skills

🏖️ Benefits

• An amazing team to work with • Competitive pay, bonus & equity • Remote role • Unlimited Time Off • Flexible Work Hours • A supportive, caring, and learning environment

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