Customer Service Administrator

Job not on LinkedIn

🕒 July 27

🌐 Philippines, South Africa – Remote

🇵🇭 Philippines – Remote 🇿🇦 South Africa – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 39%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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20four7VA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

20four7VA is a dedicated virtual assistant services company that provides customizable remote staffing solutions for businesses of all sizes. They offer a wide range of virtual assistant services, including administrative, business support, marketing, and technical assistance, helping clients to achieve efficiency and reduce overhead costs. With a robust team of skilled VAs, 20four7VA ensures that clients can focus on growing their business while their various needs are met by qualified professionals.

📋 Description

• Make outbound calls to tenants to schedule health and safety inspections • Coordinate inspection appointments between landlords, tenants, and service providers • Handle tenant inquiries and concerns related to scheduled property inspections • Maintain accurate records of tenant communications and appointment confirmations • Follow up on missed appointments and reschedule as needed • Book jobs and inspections via phone and through our online booking system • Responsible for tenant communications related to health and safety compliance scheduling • Support increased workload during peak compliance periods (August–March) • Collaborate with an established team managing 30,000+ annual client relationships • Each engagement is based on a defined scope of work and is governed by an independent contractor agreement.

🎯 Requirements

• Excellent verbal and written English communication skills with a professional telephone manner. • Strong mathematics and numerical skills. • Fast typing speed of 60–70 words per minute (WPM). • Previous experience in customer service, call handling, appointment scheduling, or administrative support. • Excellent attention to detail and accuracy. • Strong multitasking, organizational, and time-management skills with the ability to manage multiple schedules and priorities. • Ability to handle sensitive conversations regarding property access, compliance, and tenant communications with patience, diplomacy, and professionalism. • Comfortable coordinating with multiple stakeholders while maintaining excellent customer service. • Understanding of UK rental property regulations and tenant rights is preferred. • Ability to work independently, prioritize tasks effectively, and meet deadlines.

🏖️ Benefits

• Competitive rates • Weekly payments • Various open roles are available • Free training and upskilling • Constant support and guidance • A vibrant community always ready to support you • And more!