Client Partner

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🕒 February 8

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8020

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

☁️ SaaS

🌐 Web 3

B2B • SaaS • Web 3

8020 is a strategy, design, and Webflow studio that helps brands around the world design, develop, and launch ambitious websites. They focus on delivering robust web experiences tailored to individual client needs, promoting faster market delivery through integrated design and development processes. 8020 empowers clients to make updates easily and offers customization options that go beyond no-code solutions, making them a valuable partner for companies and creators looking to enhance their online presence.

📋 Description

• Develop comprehensive project plans, including timelines and deliverables, ensuring resource availability and allocation and deliverables Owning the delivery of a project: On time and Budget. • Monitor project progress, ensuring tasks are completed on time and aligned with the project scope. • Coordinate internal resources and third parties/vendors for the flawless execution of projects and maintain project momentum. • Manage project documentation, including task lists, schedules, and status reports, ensuring all stakeholders are aligned. • Oversee QA processes for client deliverables to maintain the highest quality standards. • Identify and mitigate potential risks, escalating issues as needed to keep projects on track. • Be a problem solver for the internal and external stakeholders: Proposing solutions and seeking expertise for problem-solving complex issues affecting the delivery of the project. • Act as the main point of contact for clients, providing regular updates and addressing questions or concerns. • Coordinate and facilitate regular client meetings. • Build strong client relationships by understanding their goals and ensuring their vision is reflected in deliverables. • Collaborate with clients, designers, developers, and strategists to optimize workflow and deliver excellence. • Guide the client through the project process, ensuring they always feel taken care of and in the know. • Ensure client satisfaction and retention, and support 8020 efforts in growing each account.

🎯 Requirements

• 1+ years of experience in project management, client services, or a related role. • Familiarity with Webflow and an understanding of web design principles is a plus. • Exceptional communication skills—written, verbal, and presentation. • Proven success in managing multiple projects simultaneously in a remote setting. • Strong organizational skills with the ability to prioritize and adapt to shifting deadlines. • Experience in client-facing roles with a focus on relationship building. • Proficiency with project management tools (e.g., ClickUp or similar).

🏖️ Benefits

• Competitive compensation — we invest in the right people, and that includes competitive pay. • Happiness Program — every full-time employee gets $1,000 a year to invest in their health, motivation, or professional growth — whatever makes the biggest impact for them. • Yearly offsites — join your teammates for annual offsites in fun locations, getting a chance to collaborate, connect, and unwind in person. (The right person will join us in Cancun, Mexico, for this year's offsite in April!) • Work with top Webflow developers — collaborate with some of the best in the industry on high-impact projects for global brands. • High-trust, high-autonomy environment — we value independent thinking and initiative. • Flexible remote work — work from anywhere with at least 5 hours of overlap with New York City time. • Enterprise-level Webflow work — be at the forefront of how Webflow is used at scale, pushing its boundaries. • Continuous learning and growth — work in a company that values experimentation, development, and staying ahead of industry trends.