Account Manager, Neuroscience

🔥 2 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Logo of AbbVie

AbbVie

10,000+ employees

Founded 2013

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

AbbVie is a global pharmaceutical company that discovers and delivers innovative medicines and solutions to enhance lives. With a focus on addressing the world's toughest health challenges, AbbVie operates in over 175 countries, providing a wide range of products across areas like immunology, oncology, neuroscience, and aesthetics. Committed to scientific innovation, AbbVie invests heavily in research and development, aiming to produce first-in-class medicines. The company also emphasizes workplace diversity, sustainability, and patient support initiatives, ensuring positive impact for both its patients and the broader community.

📋 Description

• Deliver sales performance, brand indicators, financial targets, marketing objectives and other key goals • Build trusted customer relationships and achieve win-win outcomes with customers • Develop and execute call plans to optimise customer coverage and sales opportunities • Manage multiple brands and indications according to strategy guidance • Conduct pre-call and post-call analysis to improve sales performance • Handle objections and gain calls to action to close sales calls • Build knowledge of customer needs, territory landscape, competitors, market segments, accounts, disease, products, clinical information and sales expertise • Share market intelligence with field, brand and sales teams • Differentiate AbbVie’s value proposition with healthcare providers • Identify, develop and maintain disease-state experts and speakers/advocates • Report adverse events within 24 hours according to AbbVie policies • Participate in WHS programs and promote a safe work environment • Follow internal codes of conduct and compliance processes • Perform ad hoc administrative duties

🎯 Requirements

• Bachelor’s degree preferred in Nursing, a scientific discipline or Business • Completed industry qualification (CEP or equivalent) • Strong knowledge of the public and private hospital environment and pharmaceutical industry • Proven strategic account management, sales and customer engagement skills • Experience within the hospital setting • Ability to identify, partner with and leverage KOL relationships • Effective stakeholder and cross-functional collaboration with MSLs, medical teams and peers • Strong business acumen and strategic thinking • Ability to use data and business tools for account planning, prioritisation and decisions • Broad scientific, therapeutic, product and competitive knowledge • Adaptability, resilience and influencing skills • Integrity and a positive, collaborative mindset • Demonstrated specialty sales experience; Parkinson’s Disease, devices or other specialty therapeutic area experience preferred • Experience dealing with neurologists or geriatricians preferred but not essential • Proven experience managing complex accounts and multiple stakeholder groups • Strong experience working cross-functionally across Commercial and Medical teams • Flexibility to occasionally participate in business meetings outside standard hours

🏖️ Benefits

• Employees can work remotely • Flexible and accessible hiring process • Workplace described as inclusive, flexible, and supportive • Reasonable accessibility adjustments during recruitment • Right to disconnect outside working hours, subject to reasonable exceptions • Equal opportunity employment

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