Inside Sales Specialist

🔥 6 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

AbbVie

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2013

💊 Pharmaceuticals

🧬 Biotechnology

⚕️ Healthcare Insurance

Pharmaceuticals • Biotechnology • Healthcare Insurance

AbbVie is a global pharmaceutical company that discovers and delivers innovative medicines and solutions to enhance lives. With a focus on addressing the world's toughest health challenges, AbbVie operates in over 175 countries, providing a wide range of products across areas like immunology, oncology, neuroscience, and aesthetics. Committed to scientific innovation, AbbVie invests heavily in research and development, aiming to produce first-in-class medicines. The company also emphasizes workplace diversity, sustainability, and patient support initiatives, ensuring positive impact for both its patients and the broader community.

📋 Description

• Presenting and marketing our aesthetic products (medical devices) by phone to specialist physicians • Communicating with our customers via multiple channels such as phone, e-mail and virtual conferencing tools to build strong customer relationships and achieve sales targets • Meeting or exceeding sales targets for the assigned inside sales (remote) territory • Increasing market share in the assigned territory • Persuading customers of competing products to switch, identifying and winning new customers, expanding relationships with existing customers, and re‑acquiring lost customers • Actively qualifying and generating leads • Realizing cross‑selling opportunities • Planning and owning the entire sales cycle, from first contact with prospective customers to closing and long‑term customer retention • Planning and conducting remote customer appointments, including thorough follow‑up • Providing technical information, presenting and marketing the relevant products to office‑based physicians and hospital specialists • Planning and executing outbound calls, and handling inbound calls • Qualifying leads • Ongoing profiling and assessment of customer potential • Revenue‑maximizing annual planning for the assigned remote territory with a focus on strategic territory management • Analyzing the market with regard to sales development of our products and competitors, identifying opportunities and critical trends • Effective and targeted use of marketing materials to convincingly convey core messages, product differentiation and our brands’ positioning versus competitors • Focused implementation of product claims and alignment of activities with marketing plans and sales cycles, including strategic direction and tactics (implementation of the brand strategy) • Professional reporting: timely and proper completion of all administrative tasks and fulfillment of KPIs • Competent customer management and proactive, continuous advocacy for customer needs • Ensuring excellent customer service, professionally handling customer inquiries and issues, proposing solution strategies, and promptly following up on agreed activities • Attendance at regional events when required

🎯 Requirements

• Completed training qualifying you to work as a medical device consultant • Successfully completed commercial or scientific training, pharmaceutical representative training, or the required expertise under §75 of the German Medicines Act • Basic knowledge of GxP • At least two years of customer service experience, preferably including at least one year in telephone service • Willingness to train in telephone sales • Strong affinity for the aesthetics industry • Excellent written and spoken German • Good English skills are desirable • Strong customer focus to achieve high levels of customer/patient satisfaction • High persuasiveness and a presentation‑ and closing‑oriented personality with excellent communication skills and the ability to work in a team • High degree of agility and a willingness to continuously adapt to changing market conditions and to proactively and creatively adjust working methods • Advanced digital literacy and confident use of digital solutions (Veeva CRM and CLM, XPM, WebEx, etc.) as well as MS Office user skills • Willingness for continuous professional development • Ability to explain complex scientific relationships in a way that is appropriate for the target audience and to discuss them with different customer groups • High motivation and energy to pursue and achieve goals • Excellent performance management skills to continuously optimize sales target achievement • Strong analytical ability combined with creativity • Flexibility, commitment and team spirit

🏖️ Benefits

• A varied role where you can truly make an impact • An open corporate culture • Competitive compensation • Intensive onboarding with a dedicated mentor • Flexible working time models for a healthy work‑life balance • Occupational health management with comprehensive health and fitness programs • Company social benefits • Diverse career opportunities within an internationally oriented company • Attractive development opportunities