Sales Operations Analyst, EMEA & APJ

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🔥 43 minutes ago

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Abnormal Security

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🔒 Cybersecurity

Cybersecurity

Abnormal Security is a provider of cloud-native email security solutions that specializes in preventing a wide array of cyber threats. The company focuses on protecting businesses from attacks such as phishing, malware, ransomware, and social engineering, ensuring total protection for corporate email systems. Their offerings include business email security, phishing detection, and securing against account takeovers, making them a leader in the computer and network security space.

📋 Description

• Serve as the SOPS point of contact for all incoming new hires during their first 30 days. • Conduct AE walkthroughs of their territory, operating cadences, addressing questions on systems/tools. • Assign territory and accounts to new hires - validation of accounts in territory. • Partner with the enablement team and Sales Leaders to create action plans and surface findings of any AE performance gaps. • Maintain and continuously improve the SOPS onboarding checklist and documents. • Own the creation, distribution, and analysis of key Field Operations initiatives such as New hire ramp & tenured AE reporting. • Keep the business running operationally by being responsible for data hygiene scorecards. • Validate territory assignments following re-carves or headcount changes. • Lead Monthly hygiene clean up activities in SFDC. • Lead the shift from manual ticket logging to automated resolution for common issues. • Own the weekly EMEA POV Approval Board logistics.

🎯 Requirements

• 3-5 years of experience in sales operations, revenue operations, business operations, or a related field • Hands-on Salesforce experience • Strong attention to detail and a process-first mindset • Clear, professional written communication; comfortable in a Slack-heavy async environment • Ability to manage multiple requests simultaneously and prioritize under pressure • Proficiency in Excel / Google Sheets for data validation and light analysis • Familiarity with SFDC, Outreach, Gong, Highspot, or comparable GTM tools • Experience with Sigma, Gong, or other BI/reporting platforms • Prior experience in a help-queue or ticketing environment (Zendesk, Jira, Slack-based triage) • Exposure to territory management, quota setting, or SPIFF program administration • Background in B2B SaaS or cybersecurity.

🏖️ Benefits

• AI and our hiring process • Equal opportunity employer