Presales Solutions Engineer

🔥 1 minute ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

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Logo of Absorb Software

Absorb Software

501 - 1000 employees

Founded 2003

💼 Consulting

📣 Marketing

🏥 Healthcare

💰 $59M Private Equity Round - Absorb LMS on 2017-09

Consulting • Marketing • Healthcare

Absorb Software is an AI-powered learning management system (LMS) provider that delivers a cloud-based platform for enterprise training, onboarding, compliance, upskilling, customer education, and partner enablement. Its SaaS platform includes course authoring, a large content library, reporting and analytics, integrations with HCM/CRM systems, e-commerce for selling courses, and AI agents to personalize learning and streamline administration. Absorb targets HR, L&D, compliance, customer success, and partner teams at organizations of all sizes, emphasizing scalability, security, and measurable ROI.

📋 Description

• Attend and perform technical online demonstrations for potential clients • Create and customize trial portals to demonstrate the importance and use of the LMS • Build use cases for prospects and solve integration questions • Troubleshoot issues that prospects encounter in the LMS • Respond to technical and functionality questionnaires • Assist the proposals team in responding to RFIs by answering use case or technical questions • Attend on-site demos with Account and Sales Executives • Work with Sales and Account Executives to tailor demos to prospective clients' system needs • Assist clients with technical questions and support the prospect journey

🎯 Requirements

• Innovative mindset with the ability to think critically and solve complex problems • Results-oriented drive with a strong track record of managing multiple priorities and large-scale timelines, particularly in Enterprise-level projects or clients • Strong interpersonal, communication, and influencing skills, with the ability to navigate and build relationships across Enterprise stakeholders • Completion of a post-secondary degree or certification, ideally aligned with business, technology, or a related field applicable to Enterprise solutions • A combination of technical background and client-facing sales support experience, ideally supporting Enterprise clients or large organizations • Experience in SaaS, software sales, or sales support, with exposure to Enterprise-level contracts, solution selling, or complex deal structures • Experience with AbsorbLMS, Salesforce, SharePoint, Confluence, and Zoom • Must be able to show proof of legal eligibility to work in the country applied to without sponsorship • Successful candidates are subject to pre-employment background screening, including a criminal record check

🏖️ Benefits

• Fully remote-first work with flexible work arrangements • Comprehensive Health and Wellness Benefits including retirement savings programs • Eligibility for two different bonus plans • Generous time off • Comprehensive medical and dental benefits based on your country of location • New Hire Equipment Allowance • Monthly Flex Allowance • Endless opportunity for career growth and internal mobility • Employee driven DE&I programs

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