Sales Development Representative, EN-FR

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12 hours ago

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Academy of Digital arts

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Education • Digital Media • Training

Academy of Digital Arts is an educational institution specializing in various digital arts and IT courses. Founded in 2009, it focuses on areas such as graphic designing, animation, VFX, and digital marketing, offering both short-term courses and comprehensive programs. The academy is committed to providing high-quality training to its students, supported by industry partnerships for effective placement opportunities.

11 - 50 employees

Founded 2009

📚 Education

📋 Description

• Actively engage with new and existing enquiries via a consultative selling process to introduce our course offerings, emphasising how they cater to careers in creative digital sectors and converting to enrolments. • Working towards achieving sales targets, KPIs and objectives. • Become an expert on the academy's range of products and services. • Maintain active engagement with potential students through various stages of the decision-making process. • Host online masterclasses for potential learners. • Basic knowledge and understanding of sales, marketing and sales KPI reports with a willingness to develop in this area. • Collaborate with marketing and product teams to stay updated on course developments and industry trends to relay accurate information to the business and potential students. • Ensure a high level of customer satisfaction and maintain a strong personal sales pipeline. • Collaborating with cross-functional teams to ensure top-of-funnel acquisition. • Ensure timely billing and collection from the new & existing customers.

🎯 Requirements

• 2 years proven experience in sales, preferable in educational services, e-learning, or creative industries in a Global setting. • Excellent English written and spoken communication skills. • Additional languages are a plus (e.g. French, Swahili). • Strong interpersonal and communication skills, with the ability to engage effectively over the phone, via email, and messaging. • Excellent persuasion and negotiation skills to convert inquiries into enrolments. • Must be self-motivated and trustworthy with a strong will to succeed. • Be familiar with or willing to work within a start-up culture. • Well organised with experience using CRM systems and sales software. • Experience in process orientated sales cycles. • Self-motivated and disciplined, with a proven ability to work effectively in a remote environment. • Empathetic listener who can understand and respond to potential students' needs and concerns. • Goal-oriented, with a drive to meet or exceed sales targets. • Adaptable and open to feedback and coaching, with a continuous desire to improve both personally and professionally.

🏖️ Benefits

• Friendly working environment (We're dead serious!) • Work self-reliantly • Full Time role (with occasional shift rotation) • Remote role • Unlimited access to our platform's courses (and discounts for family members) • Attractive Referral Program • Paid Time Off