Managed Detection and Response Analyst

🔥 0 minutes ago

🌐 Mexico, Brazil – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 10%

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Logo of Acronis

Acronis

1001 - 5000 employees

Founded 2003

🔒 Cybersecurity

☁️ SaaS

🤝 B2B

Cybersecurity • SaaS • B2B

Acronis is a cyber protection company that provides integrated backup, disaster recovery, and cybersecurity solutions delivered as cloud-native and on-premises software. It offers endpoint protection (EDR/XDR), anti-malware, email and Microsoft 365 protection, RMM and PSA tools, and MSP-focused multi-tenant management to enable service providers and businesses to detect, respond, and recover from cyberthreats. Acronis operates globally with compliant data centers, certifications, and a platform designed to consolidate backup, security, and IT management into a single solution.

📋 Description

• Investigate incoming EDR/XDR incidents, focusing on accurate triage and severity assessment • Execute remediation actions such as workload isolation according to established playbooks • Document investigation steps and maintain complete case records • Collaborate with AI engineering to test and refine automated triage and response processes • Own incidents from detection through resolution, with senior staff assistance when required • Support development and refinement of documentation, automation, and incident correlation logic • Communicate with customers via email and phone about incident status and recommendations • Stay informed about current security threats and attacker techniques • Work a 5-day/8-hour schedule during office hours with rotational weekend coverage

🎯 Requirements

• Experience in SOC, MDR, or IT security operations • Strong understanding of EDR/XDR operations and security incident workflows • Strong understanding of common attackers' TTPs and MITRE ATT&CK framework • Knowledge of Windows OS, Active Directory, Linux, and networking • Familiarity with log analysis in tools like Kibana or manual reviews • Experience with security tools such as EDR, SIEM, and SOAR • Interest in automation technologies • Ability to follow structured processes and accurately document findings • Growth mindset • Strong communication skills and attention to detail • Solid English written and verbal communication skills at B2 or higher • Resume and application must be submitted in English • Successful completion of applicable criminal, education, and identity background checks

🏖️ Benefits

• Opportunities to contribute to proactive threat hunting and advanced incident response • Growth-oriented role with opportunities to contribute across multiple areas • Equal opportunity employment • Applicable criminal, education and identity background checks as part of employment offer process

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