Customer Service Representative

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Adaptive Teams

WebsiteLinkedInAll Job Openings

1 - 10 employees

📦 Logistics

⚖️ Legal

📣 Marketing

Logistics • Legal • Marketing

Adaptive Teams is a company that offers a revolutionary approach to hiring and recruitment known as Adaptive Hiring. They eliminate traditional recruitment fees and job placement fees, providing a staffing-as-a-service solution designed to streamline the team growth process for businesses. Adaptive Teams pre-screens and vets candidates, ensuring fast fulfilment and quality hires that match the requirements and culture of the business. Their service includes managed and supported team members for a fixed monthly fee, offering a comprehensive solution for effortless team building. Adaptive Teams guarantees satisfaction with their placements, providing replacement without additional fees if expectations are not met.

📋 Description

• Make high-volume inbound and outbound auction-related calls using approved scripts • Clearly explain auction details, deadlines, and next steps • Document call outcomes and tenant responses accurately in the system • Complete multiple call attempts and follow required follow-ups • Handle sensitive or escalated conversations with empathy and professionalism • Stay compliant with timelines, legal requirements, and internal policies • Flag trends, issues, or concerns to team leads • Take on additional outbound call projects as business needs shift

🎯 Requirements

• Previous call center, customer service or outbound calling experience (preferred) • Strong verbal communication and active listening skills • Ability to stay calm in high-stress or sensitive conversations • Comfortable working independently and managing your time • Basic computer skills and experience with CRM or call systems • Sharp attention to detail, especially with documentation • CV/resume and video introduction must be submitted in English • Must comply with timelines, legal requirements, and internal policies

🏖️ Benefits

• Working completely remote • Weekend bonus • Training and ongoing support to set you up for success • Collaborative, supportive team environment • Flexible hours included • A role that builds real-world communication and compliance skills