Account Manager

🕒 May 8

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Adobe

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

Software • Digital Marketing • Creative Services

Adobe is a leading software company specializing in creative and digital marketing solutions. It offers a wide range of creative apps and services, including industry-standard tools like Photoshop, Illustrator, and Premiere Pro as part of its Adobe Creative Cloud suite. Adobe also provides business solutions such as the Adobe Experience Cloud, which includes marketing automation, analytics, and content management. With a focus on enhancing customer experiences through generative AI and digital asset management, Adobe serves industries like Financial Services, Retail, Media & Entertainment, and more. Adobe is also well-known for its PDF and e-signature solutions, such as Adobe Acrobat and Acrobat Sign, catering to both individuals and businesses.

📋 Description

• Plays a critical role in developing and managing relationships with large customers from the ICX-Reseller book of business. • Build Connects and nurture strong relationships with managers and decision-makers in these large accounts. • Expand business relationships beyond IT and Procurement into the C-Suite. • Drive revenue growth by identifying upsell and cross-sell opportunities. • Responsible for driving Net ARR from the allocated customers for the various Digital Media solutions. • Manage the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook. • Research customer contracts and purchasing history in Adobe's various customer management systems & external sources such as LinkedIn, ZoomInfo, etc. to figure out the expansion opportunity in an account. • Sell into multiple levels of an organization, performing outbound prospecting to existing customers to identify new business relationships. • Engage customers daily via Teams/Video calls to conducting extensive account reviews. • Develop and execute strategic account plans that align with clients' business objectives.

🎯 Requirements

• 4 + Years’ experience in a similar role, with experience in selling SAAS solutions preferred. • Proven track record leading a matrixed organization to sell SAAS solutions and the ability to expand influence on multiple stakeholders in the customer environment. • Excellent communication and presentation skills and capable of presenting with any person, at any level within a customer. • Proven experience of using quantitative and qualitative analysis to identify new sales opportunities. • Should have skills that clearly demonstrate the ability to manage accounts and sell solutions. • Flair for technology and ability to lead a customer conversation with value-selling rather than product features pitch. • Ability to independently give basic product demos to customers. • Bachelor’s Degree or Equivalent.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities