Project Manager, Client Success

🕒 May 13

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Advantmed

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

⚕️ Healthcare Insurance

☁️ SaaS

💰 Venture Round on 2016-12

Healthcare Insurance • SaaS

Advantmed is a company that specializes in providing integrated solutions to healthcare organizations, aiming to enhance the performance of health plans and providers. The company focuses on key areas such as risk adjustment, quality improvement, and health assessments, using its Elevate^ platform to deliver real-time data visibility and insights. With a commitment to market-leading accuracy, flexibility, and transparency, Advantmed partners with healthcare clients to improve outcomes, financial performance, and data accuracy. Their comprehensive services cater to both health plans and providers, enhancing member engagement, identifying care gaps, and ensuring accurate reimbursement and care delivery.

📋 Description

• Own and lead client-facing healthcare projects • Work on HEDIS, Risk Adjustment, and In-Home Assessments • Build strong client and stakeholder relationships • Drive outcomes using data and performance insights • Fully remote role supporting work-life balance, with flexibility when needed • High-ownership role requiring strong commitment in a fast-paced environment • Establish and maintain client relationships that support a spirit of partnership with client project teams. • Develop, update, and manage project plans and project timelines with oversight to project status, early identification of risks, and solution-minded issue mitigation. • Oversee client communications, issue resolution, and status reporting as primary point of contact for day-to-day project operations. • Report client project metrics, translate metrics to business information, and oversee the resulting action plans to ensure customer goals and project objectives are achieved. • Lead and moderate recurring client calls to cover project status updates, project performance reviews/course correction, post project reviews, etc. • Document and distribute minutes of meetings and oversee completion of resulting action items • Prepare and conduct presentations to varying audiences that may include senior and executive leadership, clients, or prospective customers.

🎯 Requirements

• Minimum 2-3 years of experience in project management, preferably in healthcare or managed care setting. • In-depth knowledge of HEDIS measures, specifications, and reporting processes. • Strong analytical skills with the ability to interpret healthcare data and performance metrics. • Excellent communication, leadership, and interpersonal skills. • Proficiency in project management software and Microsoft Office applications. • Committed and motivated individual and willing to work odd hours at times when required • Proficient in Windows environment • Familiar with virtualization technologies • Experience in setting up and supporting database notification, failover clustering would be advantageous • Understanding RDBMS/SQL concepts. • Troubleshooting techniques and operations • Able to handle demanding service response and recovery turnaround • Able to manage daily support tasks to meet stringent SLA requirements • Excellent scheduling and multitasking skills • Meticulous and process-oriented • Good, hard-working attitude with ability to work well under pressure • Good analytical skills with ability to work with others to resolve problems.

🏖️ Benefits

• Health, Dental, Vision Insurance • Paid time-off (PTO) • 401(k)