Legal Customer Service Representative, Remote

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🐊 Florida, Illinois, +10 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

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Advocacy Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

Turnkey Reimbursable Behavior Health Screening Platform. Perfect solutions for Family Practices and many specialty practices who want to improve:

📋 Description

• Interacts with customers via telephone, email, or in person to provide support and information on services. • Collects and enters information for services. • Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff. • Ensures that appropriate actions are taken to resolve customers’ problems and concerns. • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. • Performs other related duties as assigned.

🎯 Requirements

• Minimum of a high school diploma or G.E.D. • Two years of telephone customer service or previous call center experience • Associate's degree is preferred • Telephone experience is required • Auto dialer experience is highly preferred • Bilingual ability in English and Spanish is a plus • Quiet area for a home office away from noise and distractions • Reliable and dependable attendance • Excellent reading, writing, and verbal communication skills including active listening • Must pass a background check and typing test with a minimum typing speed of 35WPM • Proficient computer skills with the ability to learn new software • Ability to sit for a long period of time

🏖️ Benefits

• health, dental, and vision insurance • company paid life insurance and disability insurance • a 401(k) plan with an employer match • paid time off after 90 days of employment • ten company paid holidays