Sales Manager

🕒 February 25

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Logo of Aviat Networks

Aviat Networks

501 - 1000 employees

Founded 2007

📡 Telecommunications

🔧 Hardware

Telecommunications • Hardware

Aviat Networks is a provider of wireless transport solutions and microwave networking equipment for service providers, enterprises, and public-safety organizations. The company designs, manufactures, and supports microwave radios, antennas and network management systems that enable backhaul, long-haul and last-mile connectivity for telecommunications and critical infrastructure.

📋 Description

• Own and drive assigned warranty, extended service, and protection plan sales, ensuring revenue, margin, attachment rate, and renewal targets are met or exceeded • Develop and execute warranty sales strategies that increase penetration across new equipment sales and the existing customer base • Lead upsells and cross-sell initiatives throughout the customer lifecycle, including warranty upgrades, extensions, renewals, and bundled service offerings • Manage and grow key customer relationships by advising on warranty coverage options, risk mitigation, and total cost of ownership benefits • Identify and pursue new warranty revenue opportunities, including new products, pricing models, and coverage structures • Collaborate with varied departments to ensure warranty offerings are competitive, well-positioned, and operationally supported • Responsible for the preparation, negotiation, and execution of warranty and support proposals, contracts, renewals, and related documentation • Monitor market trends, customer feedback, and competitor warranty and support programs to inform sales strategy and product enhancements • Track, analyze, and report on warranty sales performance, pipeline activity, attachment rates, renewal rates, and profitability • Support continuous improvement of warranty and support processes to enhance customer experience, retention, and long-term recurring revenue • Other duties as assigned

🎯 Requirements

• Bachelor’s degree in business or Equivalent Work Experience • 8+ years in Warranty and Services sales • Proven track record of meeting/exceeding sales targets and successfully managing customer relationships • Exceptional written and verbal communication skills in English • Strong analytical skills and ability to address customer challenges and propose effective solutions • Ability to work cross-functionally with internal teams, including Sales, Operations, and Product Management • Strong MS Office proficiency with expert Excel capabilities and experience with CRM tools (e.g., Salesforce) for tracking opportunities and reporting • Strong ability to negotiate contracts, pricing, and terms to close deals • Understanding of industry trends, market competition, and customer needs • Experience managing complex sales cycles from start to finish • Ability to multi-task and to facilitate on-time Maintenance & Support Renewals • Experience with structuring deals and utilizing creative problem solving to maximize closure rate

🏖️ Benefits

• Competitive benefits package

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